Forum Discussion

Aspirant

Apr 05, 2018

RN628X Access Problems

There has been a related thread (https://community.netgear.com/t5/New-to-ReadyNAS/ReadyNAS-628X-Problems/m-p/1539239/highlight/false#M16065) which is now resolved and is closed However, the problem l...

Installation & Upgrade

StephenB

Guru - Experienced User

Apr 05, 2018

I suggest PM mdgm-ntgr; asking him if he is willing to look at the logs.

If you still have 90 day support available, you might want to try using that (my.netgear.com).

BobFord

Aspirant

Apr 05, 2018

Thanks Stephen

I've contacted support at my.netgear.com as suggested given the device is only 2 months old

StephenBwrote:
I suggest PM mdgm-ntgr; asking him if he is willing to look at the logs.

If you still have 90 day support available, you might want to try using that (my.netgear.com).

mdgm-ntgr
NETGEAR Employee Retired
Apr 13, 2018
Your hostname has an underscore in it. Can you try changing the hostname to one without an underscore?