Forum Discussion

Aspirant

Oct 18, 2021

Ready NAS 212 and Acronis Cyber Protect Home Office

Hello Everyone,

I am running Windows 10 64bit

Firmware: 6.10.5. Hotfix 1

I have a Netgear Ready NAS 212 and want to backup my files from a LaCie RAID USB storage device. I am using Acronis Cyber Protect Home Office for all my backup routines. Acronis works perfectly well except for when you throw Netgear into the mix. It takes over a week to do a backup to the Netgear NAS. I can use Netgear’s own built in software no problem to do NAS 212 to NAS 212 backups and it takes only a day. So, my Network works fine and my Acronis works fine. The problem I have is when I try to use Acronis with a Ready NAS 212.

I have spent weeks with Acronis trying to find a solution but they have told me it is nothing to do with them and is a Netgear issue.

Has anyone else experienced this and found a solution?

It is hard to believe that one of the worlds most popular makers of backup devices and one of the worlds top backup software providers can’t get themselves to work together properly.

Many thanks,

I am much obliged,

My very best wishes,

Matt

Model: RN21200|ReadyNAS 212 Series 2- Bay (Diskless)

18 Replies

StephenB
Guru
Oct 18, 2021
FWIW, I use Acronis TrueImage to back up my PCs to my NAS, and don't have any performance issues. Not sure how that compares with what you are doing.

Is there a reason you need to use Acronis to back up the Lacie to the NAS? There are other options you could try. FreeFileSync is one possibility.
- RacingTog
  Aspirant
  Oct 18, 2021
  Hi Stephen B,
  Thanks for the response. I use Acronis simply because I use it for all my other backups and I have a long subscription to it.
  I only have an issue with it when trying to do a backup to my NAS 212. I suspect that Acronis is checkeing every individual file for viruses before allowing it to be copied. Certainly something is slowing it down. Currently, it is estimating about 15 days to do a 4TB backup from a USB 3.1 drive.
  Acronis suggest it might be a permissions problem?
  - StephenB
    Guru
    Oct 18, 2021
    RacingTog wrote:
    
    Currently, it is estimating about 15 days to do a 4TB backup from a USB 3.1 drive.
    
    Are you doing an image backup with Acronis? Or backing up individual files?
    
    Is the PC using wireless or ethernet?
    
    Do you have similar performance issues when backing up from the PC hard drive?
    
    You might want to test the throughput from the PC by copying some files from the drive over to the NAS with drag and drop.
    
    RacingTog wrote:
    
    I suspect that Acronis is checking every individual file for viruses before allowing it to be copied.
    
    I don't use the Acronis file backup myself - just the image backup. So I don't have any recent experience with its throughput.
    
    AV could be part of the puzzle - do you have AV enabled on the NAS as well?
    
    Also, what hard drives are you using in the NAS?