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Forum Discussion
audetto
Aug 19, 2011Aspirant
Ready NAS hanging
Hi, I've got a ReadyNAS NV+ and in the last couple of weeks bad things have started happening 1) worst: the Ready NAS disappears from network and can be powered off at all (I had to remove the p...
PapaBear1
Aug 21, 2011Apprentice
I would check on the warranty. It was just a little over 4 years ago that Netgear bought Infrant and the ReadyNAS line. Immediately after the purchase, the Netgear branded NV+ units went up in price, but had a 5 year warranty as opposed to the 90 day warranty Infrant offered. Later the warranty shifted to 3 years, but I am not sure when.
I would first open an on line tech support ticket with Netgear. Go to their support page. Your units needs to be registered for this. I would let them tell you if they will help you or not.
This forum is a user forum and all but a hand full of members are user not unlike you. Some of us have a bit more experience and another hand full (not me) have extensive experience and are willing to share. The member who are part of the Netgear ReadyNAS development staff have their names in red and are referred to as the Jedi. Once you have your on line case number, edit your first post and add the case # to the subject line.
I would first open an on line tech support ticket with Netgear. Go to their support page. Your units needs to be registered for this. I would let them tell you if they will help you or not.
This forum is a user forum and all but a hand full of members are user not unlike you. Some of us have a bit more experience and another hand full (not me) have extensive experience and are willing to share. The member who are part of the Netgear ReadyNAS development staff have their names in red and are referred to as the Jedi. Once you have your on line case number, edit your first post and add the case # to the subject line.
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