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Tope6402's avatar
Tope6402
Aspirant
Mar 11, 2018

Ready NAS NV+

My ready NAS NV+ doesnt start up, probably due to cut in the power to the unit several times. Is it possible to restore data or do i need to buy a similar unit and connect the disks? Is there a software to read the disks? I have tried to installed one of the disk in a hard drive station with SATA/USB connection, not possible to read data.

5 Replies

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  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Hi Tope6402

     

    Welcome to the Community!

     

    Provided that your disks are  stlll in healthy condition you can actually purchase a similar model and it should be just fine plugging the disks back in order. However, you may get a unit second hand already since this are already EOL.

     

    What I can advice is to purchase an OS 6 Unit and have your disks migrated to it.  Here is a link on the disk migration from NV+ to an OS 6 unit.

     

    Support will assist you on getting your data and transferring it to a different disk.

     

    What you will need for Support to attempt recovery of your data:

    1. The RAID from your legacy ReadyNAS must be in working order for the data to be recovered. If the RAID is broken it may require further analysis from Technical Support and the data may not be recoverable.
    2. Disks from the legacy ReadyNAS
    3. ReadyNAS OS 6 chassis
    4. One spare blank disk
    5. An alternate location to where the data can be transferred i.e. External USB HD, network share, another NAS device.
      • Note: the alternate location must have enough capacity to accomodate the data coming from the volume of the legacy ReadyNAS.

    To prepare the ReadyNAS OS 6 for data recovery:

    1. Insert the spare blank disk into the ReadyNAS OS 6 chassis
    2. Reset to factory defaults. Follow this guide to access the boot menu
    3. Perform a firmware update of your ReadyNAS.
    4. At this point please contact support, they will determine the necessary steps to attempt recovery of the data.

    Once the data is made available using the ReadyNAS OS 6 device, the following actions can be taken:

    • Copy off all the data to the alternate location.
    • access the boot menu
    • Restore data to the new volume on the OS 6 NAS from the alternate location. See our Backup FAQ

    Note: The method to bring the data online inside the ReadyNAS OS 6 device only allows for the data to become accessible to be copied to an alternate location.

     

     

    Or you can also try to use ReclaiMe software if you want to recover your data without the NAS.

     

     

    Hope this helps!

     

     

    Regards

     

    • Tope6402's avatar
      Tope6402
      Aspirant

      Hi Marc,

       

      Will this unit fit as replacement?

      Netgear ReadyNAS Ultra 2

      //Tony

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Tope6402 wrote:

         

        Netgear ReadyNAS Ultra 2 


        If you are asking if you can directly migrate your current disks to the new NAS and read your data, the answer to that is no.

         

        If you are willing to pay Netgear to temporarily mount your disks in a new NAS (so you can offload your data), then you'd need to get a current OS-6 NAS (RN212 or RN422 are the two-bay models).  You'd need to purchase these new, and not used.

         

        If you only have two disks in your current system (RAID-1 or XRAID), you can try connecting disk 1 to a Windows PC (either sata or with a USB dock/adapter), and install r-linux for windows in the PC.  http://www.r-tt.com/free_linux_recovery/

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