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Forum Discussion
ummjay
Oct 14, 2024Aspirant
Ready Nas Power Blinking Blue
Hi - I was moving house, and plugged in my Ready Nas to a USBC switch into my mac laptop. It was working previously while I was in my temporary home, and now that i'm in my home (while I wait for my ...
StephenB
Oct 15, 2024Guru - Experienced User
ummjay wrote:
Hi - I was moving house, and plugged in my Ready Nas to a USBC switch into my mac laptop. It was working previously while I was in my temporary home, and now that i'm in my home (while I wait for my network to be completed), I tried again to hook up the ReadyNas to my USbC switch into my mac laptop.
What ReadyNAS model do you own? Unfortunately data loss is a real possibility.
Do you have any experience with the linux command line?
ummjay
Oct 15, 2024Aspirant
nice to hear from you again Stephen. I recalled you helped me a year or so ago with an issue with this device.
RN212 – 2 BAY Desktop ReadyNAS Storage
Model / Version: RN212
I was reading something on the forums about maybe the upgrade to 6.10 causing an issue? I don't really have Linux experience, but with instructions I can manage.
- SandsharkOct 15, 2024Sensei
You cannot access a ReadyNAS via the USB port, so I'm not sure what you are trying to do with the USB switch. You can access it via direct connection of the Ethernet cables or through a switch w/o DHCP if you set the static IPs correctly.
- StephenBOct 15, 2024Guru - Experienced User
ummjay wrote:
I was reading something on the forums about maybe the upgrade to 6.10 causing an issue? I don't really have Linux experience, but with instructions I can manage.
Its kind of hard to give instructions without being able to get logs. So the inability to detect disks is a big barrier.
Do you have access to a Windows PC? ReclaiMe might be an option, but that does not run on Macs.
- ummjayOct 15, 2024Aspirant
correct, I was referring to: USB-C ethernet switch (that is a switch with a built-in USB-C adapter).
I do not not have access to a windows PC at the moment, but can try and source one temporarily. Can you please provide next steps on what would be needed to get the logs and ill try that route?
- StephenBOct 16, 2024Guru - Experienced User
ummjay wrote:
I do not not have access to a windows PC at the moment, but can try and source one temporarily. Can you please provide next steps on what would be needed to get the logs and ill try that route?
That wouldn't be used to collect logs. Getting logs requires that the NAS detect the disks - which it isn't doing.
You'd also need a way to connect a disk to the PC (USB or SATA).
The first thing we need to sort out is whether the disks have failed, or whether it is a chassis problem. While Windows won't mount the disks, they should still show up in the Windows disk manager. Seatools and the WD dashboard software should also detect them, and can test them non-destructively.
If the disks are detected, it could be used to attempt data recovery. This would also require enough storage to offload the data. Recovery software would need to support both BTRFS and linux software RAID. ReclaiMe has been used by other users with some success. It can be downloaded first, so you can see if it can recover something before purchasing the license.
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