NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
PhilStark
Nov 15, 2020Aspirant
Readynas 102 Management service is offline after upgrade to 6.10.3
Hello After a long while offline, I restarted my ReadyNAS 102 and upgraded the firmware to 6.10.3 I had issues connecting to it and after a couple of froced shutdowns I got a "Management service...
StephenB
Nov 15, 2020Guru - Experienced User
PhilStark wrote:
I do have files on one of the hd I don't want to lose. Could I remove only that one and do a factory reset ?
Not without access to the web ui or ssh. You'd need to export the volume first (which you can't do w/o access).
You could
- use paid netgear support (my.netgear.com); getting per-incident support if you can.
- try exerimental Windows software for btrfs and mdadm, and see if you can access the files that way. https://github.com/maharmstone/btrfs and https://github.com/maharmstone/winmd
- access the NAS in tech support mode (which requires linux skills). From there you could back up your files to a USB drive, and also export the volume that has the files you don't want to lose.
Related Content
- Jun 11, 2022Retired_Member
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!