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Forum Discussion
Spanfan
Jan 13, 2025Tutor
ReadyNAS 104 Slow file transfer and access
For the last 2 days I'm having problems with my READYNAS 104 v6.10.10 which has 4 x 2Tb drives in. I cannot access the admin page via 192.168.1.2 which sticks at the splash screen. I can see all th...
Spanfan
Jan 16, 2025Tutor
Yes. it was just as previously, the Splash screen eventually appears but nothing else.
Spanfan
Jan 17, 2025Tutor
It's still plodding on with Recover Data, after 24 hours it's only on 2.3%. Presumably I have to wait until it finishes before doing anything else?
- StephenBJan 17, 2025Guru - Experienced User
Spanfan wrote:
It's still plodding on with Recover Data, after 24 hours it's only on 2.3%. Presumably I have to wait until it finishes before doing anything else?
It's not at all clear what has gone wrong. Normally you'd expect a disk-related problem to be resolved when you rebooted in read-only mode with a disk missing. But that didn't happen in your case.
More experimentation (doing this same procedure with each of the disks removed) could be productive. But interrupting whatever is going on over and over risks doing more damage. So it's hard to know what the best strategy is.
One alternative would be to purchase a 4-bay USB enclosure and a license for ReclaiMe software. Then power down the NAS and connect the disks to the USB enclosure. If ReclaiMe can find the files, you could then use it to offload them to other storage.
- SpanfanJan 17, 2025Tutor
Unfortunately the NAS is my main media storage, also used for key folder backup and with 4x4Tb disk in it I have nothing anything like that capacity to offload to.
Your other suggestion is a possibility but the cost of the usb enclosure and software licence and no guarantee it would work make it an expensive gamble.
Looks like I have to leave it until it finishes this Recover Data then start again on the disk removal/Read Only reboot etc in the hope of getting access to the log file
- StephenBJan 17, 2025Guru - Experienced User
Spanfan wrote:
Unfortunately the NAS is my main media storage, also used for key folder backup and with 4x4Tb disk in it I have nothing anything like that capacity to offload to.
Your other suggestion is a possibility but the cost of the usb enclosure and software licence and no guarantee it would work make it an expensive gamble.
Looks like I have to leave it until it finishes this Recover Data then start again on the disk removal/Read Only reboot etc in the hope of getting access to the log file
Another thing that could be done is to reboot the NAS in tech support mode. Then access the linux command line using telnet, and attempt to troubleshoot.
The challenge there is that you have no experience with linux - and making a mistake in the linux commands could easily do more damage.
- SpanfanJan 17, 2025Tutor
Yeah, that sounds way beyond me!!😀
- SpanfanJan 18, 2025Tutor
Recover Data still progressing very slowly 4.1% this morning so at this rate could take a month.
To my surprise I found a NAS log file in one of my folders so my attempts to generate it from the NAS must have been successful though there was no indication that it had been downloaded.
I've tried to attach it but apparently zip files aren't allowed. Any way I can share it on here?
- StephenBJan 18, 2025Guru - Experienced User
Spanfan wrote:
I've tried to attach it but apparently zip files aren't allowed. Any way I can share it on here?
Put it into cloud storage (dropbox, google drive, etc), and send me the link in a private message (PM) using the envelope icon in the upper right of the forum page. Make sure the link permissions are set so anyone with the link can download.
- SpanfanJan 18, 2025Tutor
Done, hopefully correctly.
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