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Forum Discussion
SKYLINE643
Nov 12, 2023Aspirant
ReadyNAS 2100 stuck when booting
My ReadyNAS 2100 is stuck when booting. I can't access the device via the webpage after a factory reset. The RAIDiator tool doesn't show a firmware version, only the message "corrupt root". I can pin...
AnishaA
Dec 14, 2023NETGEAR Employee Retired
Hello SKYLINE643 ,
And welcome to the NETGEAR Community! 🙂
You can also try once with the USB recovery. You can try this once as you have mentioned the disk issue we need to confirm whether the issue is with the software or hardware.
If it is software we will try to resolve it. If it is hardware you can reach out to our support to claim for RMA. Please provide your serial number to check for the Warranty info.
Link for reference: https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system
Have a lovely day,
Anisha A
Netgear Team
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