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Forum Discussion
ReadyNAS 212 Freezing
Hello
I have had this unit for about 2 months now, and in the past few weeks the unit has crashed (freezing) 4-5 times. Its a random thing so cant see why its doing it. The nas hasnt been used for 2 days but yesterday i could not gain access to it and had to reboot.
I do have a few schedule backups every over other day but that completes fine with no problems.
When it freezers all the LED's are on but not flashing, cant gain access via admin panel or through any shares..
Only way is to pull the power and reboot.
Im not sure what im looking at but here is a bit of the log file, looks like its done a software update and tried to reboot and crashed and im sure it did this the last time it crashed
Oct 27 23:01:27 NAS systemd[1]: systemd-journald-audit.socket: Cannot add dependency job, ignoring: Unit systemd-journald-audit.socket is masked.
Oct 27 23:01:27 NAS systemd[1]: Started Radar Update.
Oct 27 23:17:01 NAS CRON[3232]: pam_unix(cron:session): session opened for user root by (uid=0)
Oct 27 23:17:01 NAS CRON[3233]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly)
Oct 27 23:17:01 NAS CRON[3232]: pam_unix(cron:session): session closed for user root
Oct 27 23:19:51 NAS dbus[1874]: [system] Activating service name='org.opensuse.Snapper' (using servicehelper)
Oct 27 23:19:51 NAS dbus[1874]: [system] Successfully activated service 'org.opensuse.Snapper'
-- Reboot --
Oct 28 18:55:25 NAS systemd-journald[967]: Runtime journal (/run/log/journal/) is 8.0M, max 100.8M, 92.8M free.
Oct 28 18:55:25 NAS systemd-journald[967]: System journal (/var/log/journal/) is 58.0M, max 50.0M, 0B free.
Oct 28 18:55:25 NAS systemd-journald[967]: Time spent on flushing to /var is 4.567ms for 2 entries.
Oct 28 18:55:25 NAS kernel: Booting Linux on physical CPU 0x0
Oct 28 18:55:25 NAS kernel: Initializing cgroup subsys cpuset
Oct 28 18:55:25 NAS kernel: Initializing cgroup subsys cpu
Oct 28 18:55:25 NAS kernel: Initializing cgroup subsys cpuacct
Oct 28 18:55:25 NAS kernel: Linux version 4.4.184.alpine.1 (root@blocks) (gcc version 8.3.0 (Debian 8.3.0-2) ) #1 SMP Thu Sep
Thanks
4 Replies
Replies have been turned off for this discussion
You could send one of the mods ( JohnCM_S or Marc_V ) a downloadable link to the full log zip file and ask them to analyze them. Send the link in a private message (clicking on the envelope icon in the upper right of the forum page). Don't post the full log zip file publicly.
You should still have your 90 day courtesy phone support, so you could also take advantage of that. If they can't figure out what's going on, you could ask for an RMA.
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