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Forum Discussion
ER_Chase
Aug 11, 2020Aspirant
ReadyNAS 212 will not connect at all
I have a ReadyNAS 212 that was working fine up until a week ago. Since then it will not connect. This has home and business documents on it. I need to access the drives. Troubleshooting 1. Wired...
JohnCM_S
Aug 12, 2020NETGEAR Employee Retired
Hi ER_Chase,
Welcome to the Community!
To further isolate the issue, you can try powering up the NAS without the disks in it and see if RAIDar will detect it with a status of 'No disks detected'.
If it is still not detected, then the issue is with the chassis. If the device is still under hardware warranty and you are the original purchaser of the device, you may open a support ticket and the support team should be able to process a replacement for your unit.
Regards,
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