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Forum Discussion
ReadyNas 214 - Email Alerts not being sent after updating to version 6.10.3
I just upgraded my ReadyNAS 214 to version 6.10.3 from version 6.10.2 without any errors. I am now getting error in log stating Mar 19, 2020 04:17:53 PM System: Alert message failed to...
Interesting that it works for you. Just to confirm, the password that you are using for your gmail alert address is the password for your Netgear NAS admin user account, right?
I thought that something was off in my local IT environment as well but all of my other applications and devices that require the internet work fine. Also, my remote NAS which is on a totally different local IT environment is also having this same problem.
TS_SML wrote:
Just to confirm, the password that you are using for your gmail alert address is the password for your Netgear NAS admin user account, right?
No. It's my gmail account password.
Thanks for the reply.
I thought I had tried that before but just tried again with my Gmail password with same result. Not sure why we need to enter my Gmail password to send an email but just remembered that I have Two Factor Authentication set for my Google account. Wondering if that has something to do with it. Will try to set up a custom password within Google and try that in the Netgear. Again, not sure why we need to have a password in Netgear to send an email.
StephenB - You said earlier that it worked for you. Do you have Two Factor Authentication set up for your Google account?
TS_SML wrote:
Not sure why we need to enter my Gmail password to send an email
You need the gmail password because the NAS is using your gmail account to send the email.
TS_SML wrote:
StephenB - You said earlier that it worked for you. Do you have Two Factor Authentication set up for your Google account?
I do not (and that is likely your problem). I also allow less secure apps.
TS_SML wrote:Will try to set up a custom password within Google and try that in the Netgear.
That is another approach that might work.
Figured it out...yipee!!!!! root issue was the Google Two Factor Authentication.
In Netgear I deleted my Gmail address entry. Then hit the 'Clear' button which highlighed "Sign in with Google" and "Sign in with Microsoft Account". When I selected "Sign in with Google" it went to Google and asked if I would accept ReadyNAS access to send notifications. When I said yes, Google populated a special password in the Netgear password field which was not my regular Gmail password. When I selected "Accept & Save" a test message was generated. I tried a second test message and it worked fine.
All that being said however, before I did the process above, I used my Me.com email address with my appropriate password but it did not work. Not sure why it did not work since I don't have any Two Factor Authentication on that Apple address.
Bottom line is that I am now getting messages to my Gmail account from my NAS which is great.
Thanks to all...
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