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Forum Discussion
ReadyNAS 214 - Freezing / Locking Up
Hello, I have a ReadyNAS 214 4 Bay Unit and running Version 6.10.3. On September 3, I was not able to access the unit from my browser. When I checked the unit, the lights were blinking and t...
Download the full log zip file from the web ui, and look in there (starting with system.log and kernel.log, looking around the time of the restarts).
How full is the data volume? Are you seeing any warnings that the root partition is filling?
Hi Stephen,
Thanks very much for the response. Per your note, I downloaded the logs and received the zip file. When I opened the System.log file, it only had 535 bytes of information which was several lines from today only, i.e., less than one day and nothing else. My UI says I have over 3800 entries in the log. Is there something special I need to do to get the complete log downloaded? Also, the Kernal.log file was empty. I can upload the zip file, or other individual files, if you think that would help.
Thanks again,
Terry
It looks like those logs have already rotated, so they're no longer on the NAS. You could perhaps look in disk-info.log, and make sure the SMART stats for your disks are ok.
I suggest capturing the logs again - either the next time you forcibly reboot, or perhaps if you see the restart messages in the log.
Don't post the full logs here - it's ok to cut/paste part of them them, but there is some privacy leakage if you post them all.
Hi Stephen,
Here is what is interesting when I look in the system.log. The very first line in the text file says:
-- Logs begin at Sun 2020-11-22 19:41:48 EST, end at Mon 2020-11-23 09:45:35 EST. --
which would say to me that I had a good amount of information. However, the entry immediately below the one above is:
Nov 23 06:49:48 MajorTom sshd[21462]: SSH: Server;Ltype: Authname;Remote: 120.53.121.178-41702;Name: root [preauth]
If the log really started on 11/22, where is the data?
I looned at the disk-info.log and everything looked good as does the UI dashboard.
Per your note, I will download the log files the next time I see an issue but given what I see above, it looks like the system.log is really not capturing the information as indicated in the first entry.
Thanks mucn,
Terry
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