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Forum Discussion
ReadyNAS 2304 Rebooting at Random Intervals
Back on Jan. 31, my boss and I installed a ReadyNas 2304 at a sister location. It was brought to our attention today that they were having some trouble with it, so I logged into the web panel to begin troubleshooting. I quickly noticed that its uptime was only an hour and half. I asked the location's manager if he or anyone had rebooted it, and he assured me that nobody had, and that only a couple people have keys to the room it's in. Using the Logs tabs of the web panel, I can see that since Feb 26, the device has been rebooting every day or so. There is no set time it reboots at, though it seems to prefer mornings and nights, and it does not do it everyday, but only skips 3 days at most. This is especially alarming considering that it does not have any reboot policy set in its power settings.
Has anyone else seen this before, or have any ideas on how to figure out the cause?
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No warnings in the log before the reboot? Does the log say it's shuitting down, or do you just see the restart? If the unit is on an UPS, could the UPS be causing a brief power glitch?
No, I do not see any warnings before the reboot, and in the system logs, kernal.log, dmesg.log, and systemd-journal.log, I do not see anything that is blatantly triggering a reboot. The logs appear normal, and then just -- Reboot -- The unit is hooked up to a UPS, but if it were power supply issues, wouldn't this be logged as a shutdown/boot up rather than a reboot?
GHudson wrote:
The unit is hooked up to a UPS, but if it were power supply issues, wouldn't this be logged as a shutdown/boot up rather than a reboot?
I think Sandshark is wondering if the UPS itself might be mis-behaving (creating a power glitch instead of a smooth cutover to battery power).
GHudson wrote:
This is especially alarming considering that it does not have any reboot policy set in its power settings.
ReadyNAS will reboot automatically if the power is unexpectedly cut and then restored. If the NAS were to gracefully shutdown (which it would if it is monitoring the UPS) then it wouldn't restart automatically when power is supplied.
GHudson wrote:
No, I do not see any warnings before the reboot, and in the system logs, kernal.log, dmesg.log, and systemd-journal.log, I do not see anything that is blatantly triggering a reboot.
Can you estimate how long the NAS might have been down by looking for time gaps in the log?
Is there other equipment in the room that might give some hints about power issues in the room?
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