NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
PhotoJoseph
Mar 02, 2021Tutor
ReadyNAS 2312 locking up
(I do wonder why my modle, the ReadyNAS 2312, is not listed in the Model listing when making a new post? That in itself is a little disconcerting!) I have a ReadyNAS 2312 and for the most part it...
StephenB
Mar 02, 2021Guru - Experienced User
PhotoJoseph wrote:
Any ideas, hints, thoughts, or suggestions before I pay for a tech supprot call where they say "have you tried rebooting it, sir?"
I'd start by running a disk test from the volume settings wheel (volume tab in the web ui). That will take a while (depending on how many disks you have). Not finding a volume seems likely to be disk-related.
PhotoJoseph
Mar 02, 2021Tutor
Ah, the hidden commands you don't know are there ;-)
I've started it, and will report back when it's dond!
- SandsharkMar 03, 2021Sensei - Experienced User
There is also a lot more information available in the downloaded log .zip file than in the log in the GUI. So much so, it can be daunting to try and find a clue as to what is going on.
When I was having an apparent lock-up problem, I left an SSH session open on a PC with it running top, and I found that the readynasd process was getting to 100% of CPU use and basically locking out most everything else (but, fortunately, not the SSH session and top). The root cause for that probably isn't germane to your situation, but the same process may help find what yours is.
- PhotoJosephMar 03, 2021Tutor
Ah that's helpful. I didn't know the downloaded logs had more. I'll let this disk test finish, then proceed from there. Thanks!
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!