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Forum Discussion
ReadyNAS 2312 locking up
(I do wonder why my modle, the ReadyNAS 2312, is not listed in the Model listing when making a new post? That in itself is a little disconcerting!) I have a ReadyNAS 2312 and for the most part it...
Update… I ran the disk test, and it did in fact report a drive was failing!
Volume: Disk test failed on disk in channel 10, model ST12000VN0008-2JH101, serial nnnnnnn.
Not a whole lot of info, but I am getting the drive replaced. In the meantime, the crashes are more and more frequent. Yikes. Yes, I should have spare drives on hand, but I don't.
Is there a way to have the ReadyNAS schedule a disk test? The menu option is quite hidden; I don't know what would have happened if I hadn't posted here. I suppose it would have just eventually totally failed, and that point it'd notify me?
I'll update again once I swap the drive in and the NAS rebuilds.
-Joseph
You can download the logs and look at smart_history.log. That will tell you if there were any warning signs from SMART stats that the disk had problems and when.
You can schedule volume maintenance. Go to System > Volumes, click on the Settings wheel next to the volume and go to Volume Schedule and add the Maintenance Schedule. Disk Test is one of the options.
mdgm wrote:
You can schedule volume maintenance. Go to System > Volumes, click on the Settings wheel next to the volume and go to Volume Schedule and add the Maintenance Schedule. Disk Test is one of the options.
Scrub also accesses every sector of the data volume, so it also will give an early warning of a disk problem.
I run all four of the maintenance functions on a schedule - running one every month. Balance and defrag generally run quickly; the disk test and scrub take much longer. So I use the sequence
- disk test
- balance
- scrub
- defrag
which runs the two long tasks every other month.
Note that if you've never run a balance, then the first one can take quite a while (days). But mine usually complete in about 10 minutes.
StephenB wrote:Scrub also accesses every sector of the data volume, so it also will give an early warning of a disk problem.
I run all four of the maintenance functions on a schedule - running one every month. Balance and defrag generally run quickly; the disk test and scrub take much longer. So I use the sequence
- disk test
- balance
- scrub
- defrag
which runs the two long tasks every other month.
Note that if you've never run a balance, then the first one can take quite a while (days). But mine usually complete in about 10 minutes.
Meaning that each of these runs once every four months? Seems like a long interval, no? Which is of course a lot more than I have been running it, though ;-)
PhotoJoseph wrote:Meaning that each of these runs once every four months? Seems like a long interval, no?
Yes, once every 4 months. Personally I think that's a sensible cadence. The fact that defrag and balance run in 10-15 minutes means that there isn't much that they find to do. So there's no need to run them more often. If yours run longer, you can always adjust the schedule.
Scrub and Disk Test both serve as disk diagnostics,and running a disk diag every 2 months seems often enough to me.
mdgm wrote:You can download the logs and look at smart_history.log. That will tell you if there were any warning signs from SMART stats that the disk had problems and when.
aha! So this is interesting…
that one with errors is in fact the problem drive. You'd think the system would notify me; it sends me emails every time it farts, but not when it has a failing drive? Grrr
mdgm wrote:You can schedule volume maintenance. Go to System > Volumes, click on the Settings wheel next to the volume and go to Volume Schedule and add the Maintenance Schedule. Disk Test is one of the options.
Super, thank you.
PhotoJoseph wrote:that one with errors is in fact the problem drive. You'd think the system would notify me; it sends me emails every time it farts, but not when it has a failing drive? Grrr
It can be subjective when to replace a disk, though a sudden increase from 0 to 48 reallocated sectors is something worth paying attention to and any current pending sectors suggests a disk is failing.
I agree that it would be nice if there was the option to configure alerts for any change in key SMART stats.Hey folks, I wanted to update you here.
- I got a replacement drive, and popped that in today, after a fresh reboot (as it was, unsurprisingly, offline).
- It started the rebuild, then after a few hours, disappeared from the network again. D'oh.
- I filed a warrnaty replacement request (since you can't just do a tech support after 90 days without paying $), and immediately got a request to call in, re-explain everything (glad I wrote all that stuff in the report that no one read), and after two hours of connecting different network cables, direct connecting to a computer, direct connecting to the router, and never getting the machine to show up (no surprise there), they finally looked at the logs.
- They determined that I was on old firmware (the NAS insisted there was no firmware update available, however there was, so I manually downloaded and installed that). It refused to reboot several times.
- After throwing very unhelpful error which I forwarded to tech support by request, it spontaneously did reboot, and install the update.
- The NAS is now humming along, waiting to see if it poops out again.
The next steps they say I may have to take are to remove all the drives and let it run for a while (seem… pointless). Then and only then may they escalate me to a higher tier of support.
Too bad this isn't my full time job :smileytongue:
Thanks all, and I'll continue to update here.
-Joseph
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