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Forum Discussion
Readynas 312 - bricked after firmware update attempt
Hello, I attempted a firmware update of my readynas 312 to latest version (6.10.6) from a few major versions (6.5.x I think), using the admin portal. Left it overnight and came back to system that ...
Hi,
Not that this might help much but out of pure interest... You said "you think"?! you tried to update from 6.5.x??
In the release notes for the new ReadyNAS OS V6.10.x versions there is this warning:
"systems must not be updated directly to 6.10.x from 6.3.x or older firmware. They must first be updated to either 6.2.5 or 6.3.5 then to 6.5.2 and then to 6.10.x."
If you're not sure from what version you tried to do the system update, you might very well have bricked your unit in a very hard to recover way.
I'm not familiar with your model of NAS but I'd start by looking into how to do initiate a reinstall of the system from the built in usb storage that manages and sets up the NAS the first time you boot it up with new and empty disks. I did it once back in the os 4.x.x days (ReadyNAS PRO-6) and while I had to redo quite a bit of configuration it did get the my box back up with a working system after a failed system update.
With that being said, I do sincerly hope someone else might shed some more insights into what can be done because I'm out of ideas for now.
That warning only applies to ARM based units, which the 312 is not.
Often, failures after an OS update are really latent things that would have happened on the next re-boot. Regular maintrenance (scrubs and balances) can help prevent or at least point out a problem before it gets that far.
The first thing I recommend you try, assuming you have a RAID1 volume, is booting from each of the drives individually.
Yes a RAID1. No luck, still the same behaviour with one drive connected.
I did try something new, I found a 8GB USB thumb drive that has an activity light and noticed it did not light at all at any point when I attempted to boot from the drive (holding backup button). Is this useful for troubleshooting further? Does it tell us anything we didnt already know? I assume it's not getting to the part of the bootup process to even tell it to look at the USB drive?
If it's RAID1, you might be able to recover the data yourself by attaching one of the drives to a computer running Linux.
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