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Johnny99111's avatar
Johnny99111
Follower
Dec 05, 2016

ReadyNAS 314 Out of memory isra 13+31c

l have 6 of these of the exact model and all contain 4 WD RED 2 TB drives.  Only one hasn't given me this error and its running FW 6.4.0.  All the others are a mix of 6.5.1 and 6.6.0.  I've backed up the data and restored to factory default several times on all of them, save the one running 6.4.0.  After anywhere from one day to one week, they will get this error again.  I've turned snapshots down to one a week and only keep a month's worth.  (4)  I have 2 that are currently giving me this error.  My plan is to back them up again, restore to factory default and copy the data back over and disabling snapshots.  I really need a solution to this as these are used to archive MP3 files from our call centers.  There are several million files on each of them.  The one that hasn't ever ran out of memory has the most files of any of them.  I'm really starting to regret buying these.

 

Any ideas?

3 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    So all 6 are ReadyNAS 314 units?

     

    What services are you running on these?

    Are there any apps installed?

     

    Have you opened any support cases about this?

    Can you send in the logs (see the Sending Logs link in my sig) from a system that is exhibiting this problem? If you can't boot it normally you should be able to grab the logs when booted into volume read-only mode.

  • FramerV's avatar
    FramerV
    NETGEAR Employee Retired

    Hi Johnny99111,


    We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. 

    If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 
     
    The Netgear community looks forward to hearing from you and being a helpful resource in the future!
     
    Regards,

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