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AndrewWB's avatar
AndrewWB
Aspirant
Sep 21, 2016

ReadyNas 316- Help for a green newcomer

Hi All.

 

I am a self employed consultant based in the Uk and like many business folk I use laptops for my day to day computing needs. However I was concerned about data security and the need to ensure that electronic materials given to me by clients did ultimately make their way onto our office based server. I ought to add at this point that I work remotely a great deal and am rarely in the main office. I can go many weeks therefore without  touching base and hence I felt I needed something a little more robust by way of back up than simply relying on my laptops, - hence a Readynas with a RAID volume!

 

However whilst i have been able to use the Nas to back up data, I havent found the  online Netgear articles easy to understand generally. Therefore, and as a complete novice, i have often found myself either unable to make features work as i assume they are intended or fearful that data is not protected adequately or at all. Whilst some of my issues are not important, a couple of matters I feel i really need to resolve.

 

Firstly Anti Virus/Malware Software. My Nas is running the Netgear Anti virus plus that came with the machine and i have set it to update and scan regularly and update. However is this adequate and is there other software I ought to put on the Nas to ensure data is secure?? Money is not so much the issue here as ignorance as to what to get (if anything) and how to configure it.

 

Secondly is there a more basic and step by step guide as to how can give remote access to my secretary to download  data I dump  on the Nas? I have attempted to set up the Readycloud which i can view remotely no problem. Howver my efforts to get my secretary connected have  failed badly  We have managed to set an accout up for her but when logging in it says the Nas is not on the network. Plainly i need to get her machine to find my Nas accross the net but i am not clear on how to do it. Attempts at finding in the ReadyCloud portal have failed.  Also i am not totally clear i have set the file volumes up so that she can only have access to the share i have tried to set  and not the Nas data as a whole.

 

Thus is there  a simple and  straightforward guide out there that I can follow to talk me through the process? The tutorials i have read all deal with scanarios where the remote user logs on and can view the data but it skips much detail. there is especially little detail I have found for when  an idiot (me) has puportedly configured the system  and yet the remote user  cant view the data.

 

I suspect I would benefit from some professional help and ultimately I may have to go down that route. However I thought I would try a post here. I am grateful in anticipation for any assistance you can give.

 

Finally my laptops run W10. My Secretary is running W7 if this makes a difference.  

9 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Is your secretary only working from the office?  Is that also where the NAS is located?

    • AndrewWB's avatar
      AndrewWB
      Aspirant

      HI Steven

       

      No she is in a remote office 75 miles away. That is why i want to link up if i can as it will save lots of travel and enable the secure transfer of documents.

       

      Any ideas?

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        AndrewWB wrote:

        HI Steven

         

        No she is in a remote office 75 miles away. That is why i want to link up if i can as it will save lots of travel and enable the secure transfer of documents.

         

        Any ideas?


        First I'm trying to get a handle on the usage.  Is that NAS in your home?  If so, both of you are accessing it remotely most of the time - is that right?

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