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ReadyNAS 3220 not accesible from workstation
Drives seem healthy & was wondering how I can get the data? I'm thinking about re installing the NAS OS. Will I lose my data on my drives if I do? Any other recommendations? Thanks!
Thanks for the reply.
I cannot hit the NAS from the mapped drive like I was in the past (someone asked if I could in Explorer, & I cannot)
All LEDs look normal.
If I take the drives out, won't I lose the data? Im running a RAID10 BTW.
Thanks!
Removing the drives will not lose any data as long as you remove and replace them with power off. It's best to label them so they go back in the same slot. The NAS boots from and stores all configuration on the drives, not the flash memory.
You also won't lose anything if you install just a spare drive in the NAS once the "real" ones are removed. If the NAS properly boots and creates a volume, that points away from the hardware as being the issue. You can eliminate most of the hardware by powering down, moving the drive to the next bay, and powering up, repeating with each bay. If it boots from each bay, then your hardware is likely fine. A failing power supply would be the only thing not eliminated if it works fine with a smaller load but not with the load of all drives, which isn't a typical failure.
thanks for the response!
SO you are saying to pull all the drives, and put a spare blank one in there to see if it boots?
How do I see if it boots if I cannot get to it through the network? The web interface is down.
Thanks again!
jguz007 wrote:
How do I see if it boots if I cannot get to it through the network? The web interface is down.The question here is whether you have corrupted software on the disks or whether you have a hardware failure.
When you power up the NAS diskless, you should check to see if the NAS responds to ping (which it would normally do from the boot loader). If it does, then the NIC interface and the processor are working ok.
When you power up with a blank disk (or power up doing a factory default from the boot menu with a formatted disk), the system will install the NAS software onto an OS partition it creates on the disk. If the NAS was reachable diskless, you should then be able to complete a basic install using the web interface. That will prove that the NAS can access the first disk.
You can then continue this testing by powering down the NAS and confirm that it boots with the disk in the next bay (potentially doing this for all 12 bays). That will confirm that the SATA hardware in all the NAS bays is fully functional.
At this point (assuming success) there are three possibilities:
- The power supply is failing, and is no longer able to power all 12 drives simultaneously
- One of the original disks has failed in such a way that it is locking up the NAS during boot.
- The software on the original disks is corrupted, so the NAS cannot boot.
If you reach this state, I'd try booting the NAS in read-only mode without disk 1 (but with all the other original disks), and see if that works. Normally the NAS will boot from disk 1, so a failure of that disk is more likely to hang up the boot process than any of the other disks.
Thanks for the response!
And you can check the power supply by either swapping the two or just using one at a time. The NAS does not use them simultaneously, one is used and the other is an active spare. But I don't know which is which.
Thanks for the response! The Power supply seems good.
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