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Forum Discussion
Readynas 4220 support policy for bad drive
Hi,
I have a ReadyNAS 4220 which has one of the drives showing grey in the Volumes page and the system is in degraded state. I looked up the NetGear site and it says the waranty is 5 years. However...
Hi acng,
If the hard drives were bundled with the NAS when it was purchased, it should also be covered by the hardware warranty. NETGEAR Support may look for the proof of purchase when you request for the RMA.
You can request online for the RMA of the hard drive. You may check this link for more information.
Regards,
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