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Forum Discussion
mediasurfer
Oct 21, 2015Tutor
ReadyNAS 515 newbie upgrading from WHS
HI I have just purchased a Neetgear ReadyNAS 516 and 6 x Seagate ST4000VN000 4TB NAS HDD. (I have previously been using a HP mediaserver home server WHS which has just failed but I rescued my da...
mediasurfer
Oct 22, 2015Tutor
Hi thanks for your reply and the RAIID info.
I have encountered my first problem already:
I visited readycloud created an account and discovered my router. I got all the way through to setting the time zone and pressing OK on my server. The webpage said no response within 3 minutes would you like to try again. I couldn’t get past this, even though the server said thank you when I pressed it, so I reloaded the page and then I was taken to the firmware upgrade. The firmware upgrade completed successfully.
Now when I visit readycloud, my server is discovered, but I get a communication error, check power would you like to try again etc?
I decided to visit the IP address shown on the front of my server, directly and this takes me to the server admin logon. I can enter and setup the server here. When I go to the readycloud page however, my server is shown greyed out, offline, check power, would you like to try again etc. No sever found on the discover tab to setup.
So now I am stumped, any ideas?
JennC
Oct 22, 2015NETGEAR Employee Retired
Hello mediasurfer,
ReadyCloud service must be not ON yet, please see What is ReadyCLOUD and how do I use it with my ReadyNAS OS 6 storage system? article.
Also, I suggest not updating to 6.4.0 yet.
Regards,
- mediasurferOct 23, 2015Tutor
Thanks that worked for me.
What I can't get my head round is this. I can use my Windows 7 PC to navigate to the folders on my server, (I've now created short cuts to these.) I've added some files in the video folder. These files are visible when I logon using the admin. They also show up on my wi-fi enabled blu-ray player.
However when I logon using readycloud the folders are empty. What am I doing wrong?
- JennCOct 23, 2015NETGEAR Employee Retired
Hello mediasurfer,
Do you get the same results in accessing this sme folder when you use ReadyCloud on a web browser?
Also, are you using the main ReadyCloud account when accessing it?
Regards,
- mediasurferOct 23, 2015Tutor
Yes,I have signed into readycloud on a web browser both on my PC and on my ipad.
In the home tab: I can see the folders on the left and my system on the right hand pane. When I click on the folders they appear on the right hand pane but I see no contents
In the manage tab: I can see my system model on the right hand pane, indicated healthy and the free space available (represents my handful of test files). Underneath are blank rows of shared folders and shared links. On the left side i see links to my readyNAS and admin page. When I click on readyNAS I get device communication failed message (this is on the same PC where my router and server are connected).
In the discover tab: no devices discovered.The other way I log in to my server is via https://<ip address>/admin/ and then once i get past "there is problem with this website’s security certificate" and enter the admin password I can se all the folders settings etc. I note that my readycloud user account appears as a user in the icloud tab.
Not sure what is going on, but i will not load any files on to the server until I have resolved it in case i need to reset it.
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