NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

MichaelWDL's avatar
MichaelWDL
Aspirant
Sep 23, 2020

ReadyNAS 626X: NAS had an error in the night. Has had problems ever since, including cloud back up.

Recently my ReadyNAS 626X ran into some problem late at night (still not sure exactly what happened). This was noticed by a remote designer I have who works late at night. His problem was that he lost connection to the NAS (he uses a VPN to connect to our network). In the morning the NAS was still inaccessable to everyone on the network. It was asking for the usb key. I inserted it, unlocked the NAS and it began working again. However, since then issues have emerged:

 

- NAS no longer takes snapshots.

- My volume schedule has been erased.

- My Backblaze cloud backup through the Amazon S3 api is no longer working. I switch the backup from "off" to "on" and it hangs forever.

 

I've included a screenshot of my NAS' log entries from when this happened. I've also downloaded my logs if anyone would like to see them. I'm running ReadyNAS OS 6.10.3.

 

What can I do to resolve these issues? I appreciate the help. Thank you.

2 Replies

  • Don't post the log zip file publicly.

     

    I suggesting sending a private message to one (or both) mods - JohnCM_S and Marc_V  asking them if they would analyze the log zip.  You send a PM using the envelope icon in the top right of the forum page.

     

    Include a link to this thread, and also a download link to the log zip (google drive, dropbox, etc).

     

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More