NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Beyondhelp00
Sep 10, 2018Aspirant
NV+ Problem video link included of lights
Customer of mine has this NAS and has been working fine for some time. Hes just come back from holiday, and its now offline.
Any idea whats going on? The closest I can get from the LED document is "volume expansion ongoing" except the three green drive leds are lit and oddly, the first one seems brighter than the next two. (there are three drives in this unit)
Ok found that, just needed file sharing enabled on extra features on windows 10. I'll close this thread now. Thanks for the help everyone.
12 Replies
Replies have been turned off for this discussion
- Marc_VNETGEAR Employee Retired
Hi Beyondhelp00
Welcome to the Community!
Have you tried checking the NAS Status using RAIDar? Please see Downloads for previous ReadyNAS devices.
There might be failing drives or full OS partition. Was there any recent updates made? You can try to reboot and see if it will proceed normally.
Worst is that it might need a Factory reset, does your client have a backup of their Data?
You may want to make sure that it is a V1 or V2 NV+ you can visit this link to verify.
Regards
- Beyondhelp00Aspirant
I've now picked up the unit from my customer. I'm going to look into it. Its been a long time since it was installed, am I safe to pull a drive out one at a time (there are three) and see if it then behaves ok?
- Beyondhelp00Aspirant
Just to add this is a three drive array, using X-Raid. There is no other backup.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!