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Forum Discussion
Beyondhelp00
Sep 10, 2018Aspirant
NV+ Problem video link included of lights
Customer of mine has this NAS and has been working fine for some time. Hes just come back from holiday, and its now offline.
Any idea whats going on? The closest I can get from the LED document...
- Sep 17, 2018
Ok found that, just needed file sharing enabled on extra features on windows 10. I'll close this thread now. Thanks for the help everyone.
Marc_V
Sep 10, 2018NETGEAR Employee Retired
Hi Beyondhelp00
Welcome to the Community!
Have you tried checking the NAS Status using RAIDar? Please see Downloads for previous ReadyNAS devices.
There might be failing drives or full OS partition. Was there any recent updates made? You can try to reboot and see if it will proceed normally.
Worst is that it might need a Factory reset, does your client have a backup of their Data?
You may want to make sure that it is a V1 or V2 NV+ you can visit this link to verify.
Regards
Beyondhelp00
Sep 16, 2018Aspirant
I've now picked up the unit from my customer. I'm going to look into it. Its been a long time since it was installed, am I safe to pull a drive out one at a time (there are three) and see if it then behaves ok?
- Beyondhelp00Sep 16, 2018Aspirant
Just to add this is a three drive array, using X-Raid. There is no other backup.
- Beyondhelp00Sep 16, 2018Aspirant
Updated with the model number.
- Beyondhelp00Sep 16, 2018Aspirant
Ok so I found a thread saying its safe to remove all the drives and power on. Drives are now numbered.
I've used RAIDar and it found it on the network.
The screen shows Booting...
ERR: No disks
I've found another post that says test the drives in a windows machine using (in this case) western digitals diag software...
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