NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Mrhaydo
Feb 12, 2017Aspirant
ReadyNAS NV+ v2
Hmmm... My ReadyNAS is sick Hopefully i can get a steer from you good folks in the community. I have an NV+ V2 with a mixture of 2,3 and 4 TB drives. The unit is 4-5 years old. Was running li...
- Feb 12, 2017
Your best option is probably paid netgear support (ask about per-incident). If data recovery is needed it will be expensive. And you'll need a healthy disk 2.
Mrhaydo
Feb 12, 2017Aspirant
Much appreciated Stephen.
$49.95 USD for an incidant, i am happy to pay that. Will i need to send my array overseas do you think or is thsi something they can do remotely? What seems bizzare is the only mechanisim for engaging support is via the telephone, what year is it?
Thanks again. i may come back here and update the community on how i got on.
StephenB
Feb 13, 2017Guru - Experienced User
The support will be remote (you'll need to boot it into tech support mode). If data recovery is needed (hopefully not) then becomes a lot more expensive.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!