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Forum Discussion
ReadyNAS NVX not expanding after disc replacement
A usual apology: I've searched and not found the information I need... I hope I haven't missed anything obvious. I've just replaced all 4 drives (4x500Gb to 4x2Tb) on my "ReadyNAS NVX Business Ed...
Many thanks for you response.
[IGNORE the next line, I've NOT been able to attach the file]
I don't know what you'd consider "important", so I've attached the entire expansion log from the last 2 days (21/09/2019 I replaced the drives, but was too tired to work out why it hadn't expanded... 22/09/2019 I tried to do the expansion).
I guess the important part (which is repeated) is...
> Disk configuration mis-matching with online configuration, can not update now...
OK, so after being unable to upload the .log file, here is a section which I hope will help (this has JUST been added after starting up the box again)... oh, and the time is out by about 30 minutes!
[2019/09/22 17:56:18 1696] Boot, handle mutiple expand_md
[2019/09/22 17:56:19 1697] STAGE_CHECK: saved my_pid 1697 in check mode.
[2019/09/22 17:56:19 1697] RAID MODE: 0, sn=
[2019/09/22 17:56:19 1697] LINE 4591: exec command: lvs > /var/log/frontview/.V_E.snapshotstat
[2019/09/22 17:56:21 1697] Current file system status: ext4
[2019/09/22 17:56:21 1697] LINE 5305: exec command: rm -fr /var/log/frontview/.V_E.*
[2019/09/22 17:56:21 1697] /usr/sbin/expand_md
[2019/09/22 17:56:21 1697] MD degraded 0, bg_job 0, boot 1
[2019/09/22 17:56:21 1697] Read 1957072 byte from configuration
[2019/09/22 17:56:21 1697] configuration not same: 4 : 4
[2019/09/22 17:56:21 1697] Read 1957072 byte from configuration
[2019/09/22 17:56:21 1697] configuration not same: 4 : 4
[2019/09/22 17:56:21 1697] access 2, new_disk 0, fs 4
[2019/09/22 17:56:21 1697] Read 1957072 byte from configuration
[2019/09/22 17:56:21 1697] configuration not same: 4 : 4
[2019/09/22 17:56:21 1697] Disk configuration mis-matching with online configuration, can not update now...
[2019/09/22 17:56:22 1697] LINE 4939: exec command: ps -ef | grep expand_md | grep -v grep > /var/log/frontview/.V_E.snapshotstat
[2019/09/22 17:56:24 1697] STAGE_WIPE: Clean my_pid 1697
Disk configuration mis-matching with online configuration, can not update now... certainly sounds important. I'm very confised by the other mismatch statments that say there is a mismatch, and then list matching numbers. I'm afraid you're going to have to leave this one to the Netgear mods.
Sandshark wrote:
I'm afraid you're going to have to leave this one to the Netgear mods.
I think that's the right path. Send JohnCM_S or Marc_V a private message with a downloadable link to the full log zip file, and ask them to take a look. Send a PM via the envelope icon in the upper right of the forum. Don't post the link publicly.
Thank you both - I've sent a link to the full ZIP, as well as this thread
Welcome to the Community!
It seems that your NAS tried to update to 4.2.31 during or after all disks have synced and before the expansion happened. This gets your NAS to 95% full capacity which may also have caused for the expansion to fail.
Also, regarding expansion limit, you almost crossed the 8TB limit (4x500gb=2tb, 500-2tb=1.5gb add per disk) so (2tb+1.5t+1.5t+1.5t+1.5t=8TB) which is also a possible case why the expansion failed. There is also a chance that the disk might have issues or some related information on it.
This will likely be addressed and resolved through escalation. Will you be able to open a case for Support to intervene? You may have to purchase a Paid contract like Pay-per-Incident Support, this usually is for $US75.
HTH
Regards
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