NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
readynas os 6.2 Device Communication Error
I'm already out of my depth here. The ReadyNAS has been discovered, but I can't get past this - Readycloud temporarily lost connection with your storage system. I've turned everything off and on ...
Go to System > Network and check the settings for your adapter. If it is set to static make sure the DNS server addresses have been specified. You could try adding an additional one e.g. 8.8.8.8
Hi Alex - Thanks for the response.
The Nas is plugged into my router and the blue power LED and the "Act" LED are both solid on the NAS.
I've tried getting the readyCLOUD to connect on a Macbook Pro and a Windows 7 Laptop both and tried them both initially wireless and then wired into the router. I've switched the cables over too in case one of them was faulty but i get to the same point in all four scenarios. The NAS is recognised, but when you get to the next stage, no joy.
Is that enough info to give you an idea?
Thanks in advance!
Phil
Can you send in your logs (see the Sending Logs link in my sig)?
Hi Alex,
Step one says open the web interface. Where's that?
Phil
GasNas wrote:
Hi Alex,
Step one says open the web interface. Where's that?
Phil
https://nasipaddress/admin (where "nasipaddress" is the actual IP address of the NAS on your local lan).
RAIDar 6.0 also has a download log control, so you could try downloading/using that.
Thanks for the reply.
I've found the IP address which I've typed in to the url but I get warnings saying it's not secure.
I'm giving up for tonight. I've been on it for 2 hours...
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
