NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

givememynamebak's avatar
Jun 15, 2017
Solved

ReadyNAS Pro 6 on OS 6.7.4 - Plex will no longer start

Hi all, - just tried updating Plex to the latest from plex.tv

 

1.5.6.3790-4613ce077

May 9, 2017

 

Using Pro6 on OS6 6.7.4 and Plex no longer starts.  I see nothing for plex in /etc/init.d (not sure if that's normal) but it appears something may have changed on 6.7.4 for Apps or App Installs...  any ideas?

 

Tried sudo apt-get update and sudo apt-get upgrade, that didn't seem to fix it.  Wondering if anyone has any thoughts?

 

Thanks.

 

 

  • givememynamebak's avatar
    givememynamebak
    Jun 16, 2017

    Checked all the logs with:  

    journalctl

     

    Seemed to be an abnormally high amount of locale errors so I did: 

    journalctl | grep locale

    Jun 10 16:43:18 ReadyNAS1 fv-app-install[26198]: Installing [/tmp/oracle-java8_8.0.131_all.deb](56%) Installing locales

    Jun 10 16:43:18 ReadyNAS1 fv-app-install[26198]: Installing [/tmp/oracle-java8_8.0.131_all.deb](58%) Preparing locales

    Jun 10 16:43:40 ReadyNAS1 fv-app-install[26198]: Installing [/tmp/oracle-java8_8.0.131_all.deb](60%) Unpacking locales

    Jun 10 16:43:40 ReadyNAS1 fv-app-install[26198]: Installing [/tmp/oracle-java8_8.0.131_all.deb](62%) Preparing to configure locales

    Jun 10 16:43:43 ReadyNAS1 fv-app-install[26198]: Installing [/tmp/oracle-java8_8.0.131_all.deb](71%) Configuring locales

    Jun 10 16:43:44 ReadyNAS1 fv-app-install[26198]: Installing [/tmp/oracle-java8_8.0.131_all.deb](73%) Configuring locales

    Jun 10 16:43:44 ReadyNAS1 fv-app-install[26198]: Installing [/tmp/oracle-java8_8.0.131_all.deb](75%) Installed locales

    Jun 10 17:12:31 ReadyNAS1 readynasd[3697]: Failed to set locale. Fix your system.

    Jun 10 17:12:31 ReadyNAS1 readynasd[3697]: Failed to set locale. Fix your system.

    Jun 10 17:12:31 ReadyNAS1 readynasd[3697]: Failed to set locale. Fix your system.

    Jun 10 17:12:31 ReadyNAS1 readynasd[3697]: Failed to set locale. Fix your system.

    Jun 10 17:12:31 ReadyNAS1 readynasd[3697]: Failed to set locale. Fix your system.

    Jun 10 17:12:31 ReadyNAS1 readynasd[3697]: Failed to set locale. Fix your system.

    Jun 10 17:12:31 ReadyNAS1 readynasd[3697]: Failed to set locale. Fix your system.

    Jun 10 17:12:31 ReadyNAS1 readynasd[3697]: Failed to set locale. Fix your system.

    Jun 10 17:12:31 ReadyNAS1 readynasd[3697]: Failed to set locale. Fix your system.

    Jun 10 17:12:31 ReadyNAS1 readynasd[3697]: Failed to set locale. Fix your system.

    Jun 10 17:12:31 ReadyNAS1 readynasd[3697]: Failed to set locale. Fix your system.

     

    Noticed the problem started when I installed Java 8.  Plex errors also showed here as (bolded below):

    Jun 14 20:12:44 ReadyNAS1 readynasd[3697]: Failed to set locale. Fix your system.

    Jun 14 20:12:44 ReadyNAS1 readynasd[3697]: Failed to set locale. Fix your system.

    Jun 14 20:12:44 ReadyNAS1 readynasd[3697]: Failed to set locale. Fix your system.

    Jun 14 20:22:19 ReadyNAS1 sh[24722]:   what():  locale::facet::_S_create_c_locale name not valid

    Jun 14 20:22:24 ReadyNAS1 sh[24737]:   what():  locale::facet::_S_create_c_locale name not valid

    Jun 14 20:22:30 ReadyNAS1 sh[24757]:   what():  locale::facet::_S_create_c_locale name not valid

    Jun 14 20:22:53 ReadyNAS1 sh[24821]:   what():  locale::facet::_S_create_c_locale name not valid

    Jun 14 20:22:58 ReadyNAS1 sh[24837]:   what():  locale::facet::_S_create_c_locale name not valid

    Jun 14 20:23:04 ReadyNAS1 sh[24861]:   what():  locale::facet::_S_create_c_locale name not valid

    Jun 14 20:23:08 ReadyNAS1 sh[24885]:   what():  locale::facet::_S_create_c_locale name not valid

    Jun 14 20:23:13 ReadyNAS1 sh[24910]:   what():  locale::facet::_S_create_c_locale name not valid

    Jun 14 20:23:18 ReadyNAS1 sh[24939]:   what():  locale::facet::_S_create_c_locale name not valid

    Jun 14 20:26:19 ReadyNAS1 sh[26254]:   what():  locale::facet::_S_create_c_locale name not valid

    Jun 14 20:26:24 ReadyNAS1 sh[26276]:   what():  locale::facet::_S_create_c_locale name not valid

    Jun 14 20:26:29 ReadyNAS1 sh[26295]:   what():  locale::facet::_S_create_c_locale name not valid

    Jun 14 20:26:55 ReadyNAS1 sh[26356]:   what():  locale::facet::_S_create_c_locale name not valid

    Jun 14 20:27:01 ReadyNAS1 sh[26380]:   what():  locale::facet::_S_create_c_locale name not valid

    Jun 14 20:27:06 ReadyNAS1 sh[26393]:   what():  locale::facet::_S_create_c_locale name not valid

    Jun 14 20:31:16 ReadyNAS1 minidlnad[2860]: minidlna.c:458: warn: Unset locale

    Jun 14 20:31:19 ReadyNAS1 sh[3056]:   what():  locale::facet::_S_create_c_locale name not valid

    Jun 14 20:31:24 ReadyNAS1 sh[4039]:   what():  locale::facet::_S_create_c_locale name not valid

    Jun 14 20:31:30 ReadyNAS1 sh[4185]:   what():  locale::facet::_S_create_c_locale name not valid

    Jun 14 20:31:35 ReadyNAS1 sh[4205]:   what():  locale::facet::_S_create_c_locale name not valid

    Jun 14 20:31:40 ReadyNAS1 sh[4247]:   what():  locale::facet::_S_create_c_locale name not valid

    Jun 14 20:31:44 ReadyNAS1 readynasd[3324]: Failed to set locale. Fix your system.

     

    So I ran:

    dpkg --list

    dpkg --remove plexmediaserver-ros6-binaries

     

    cat /etc/locale.conf

    cat: /etc/locale.conf: No such file or directory

     

    cat /etc/locale.gen

    touch /etc/locale.conf

    vi /etc/locale.conf   pasted in: 

    en_US.UTF-8 UTF-8

     

    locale

    locale: Cannot set LC_CTYPE to default locale: No such file or directory

    locale: Cannot set LC_MESSAGES to default locale: No such file or directory

    locale: Cannot set LC_ALL to default locale: No such file or directory

     

    sudo dpkg-reconfigure locales    (typed 146 enter)

    1. None  2. C.UTF-8  3. en_US.UTF-8

    Chose: 3 (enter)

    Generating locales (this might take a while)...

      en_US.UTF-8... done

    Generation complete.

     

    Re-installed Plex in frontview, installed OK

    Flipped the switch to Enable or Turn on Plex... toggling modal spinner came up (which it wasn't before)

    Plex stayed enabled!!!!  Problem solved.  Plex now works and seemed to be due to the locale issues since I installed Java 8.

     

     

     

8 Replies

Replies have been turned off for this discussion
  • Some logs...

    > sudo journalctl -xe

     

    -- The start-up result is done.

    Jun 14 21:47:26 ReadyNAS1 readynasd[3289]: Service 'fvapp-plexmediaserver.service' goto unexpected state 'fail

    ed'. Expect to be 'inactive'('deactivating').

    Jun 14 21:47:26 ReadyNAS1 readynasd[3289]: KillUnit: GDBus.Error:org.freedesktop.DBus.Error.InvalidArgs: Inval

    id arguments 'sssi' to call org.freedesktop.systemd1.Manager.KillUnit(), expecting 'ssi'.

    Jun 14 21:47:26 ReadyNAS1 systemd[1]: Starting Plex Media Server...

    -- Subject: Unit fvapp-plexmediaserver.service has begun start-up

    -- Defined-By: systemd

    -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel

    --

    -- Unit fvapp-plexmediaserver.service has begun starting up.

    Jun 14 21:47:26 ReadyNAS1 systemd[1]: Started Plex Media Server.

    -- Subject: Unit fvapp-plexmediaserver.service has finished start-up

    -- Defined-By: systemd

    -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel

    --

    -- Unit fvapp-plexmediaserver.service has finished starting up.

    --

    -- The start-up result is done.

    Jun 14 21:47:26 ReadyNAS1 sh[5935]: terminate called after throwing an instance of 'std::runtime_error'

    Jun 14 21:47:26 ReadyNAS1 sh[5935]:   what():  locale::facet::_S_create_c_locale name not valid

    Jun 14 21:47:26 ReadyNAS1 sh[5935]: Aborted

    Jun 14 21:47:26 ReadyNAS1 systemd[1]: fvapp-plexmediaserver.service: Main process exited, code=exited, status=

    134/n/a

    Jun 14 21:47:26 ReadyNAS1 systemd[1]: fvapp-plexmediaserver.service: Unit entered failed state.

    Jun 14 21:47:26 ReadyNAS1 systemd[1]: fvapp-plexmediaserver.service: Failed with result 'exit-code'.

    Jun 14 21:47:31 ReadyNAS1 systemd[1]: fvapp-plexmediaserver.service: Service hold-off time over, scheduling restart.

    Jun 14 21:47:31 ReadyNAS1 systemd[1]: Stopped Plex Media Server.

    -- Subject: Unit fvapp-plexmediaserver.service has finished shutting down

    -- Defined-By: systemd

    -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel

    --

    -- Unit fvapp-plexmediaserver.service has finished shutting down.

    • JennC's avatar
      JennC
      NETGEAR Employee Retired

      Hello givememynameba,

       

      How about remove the Plex app you have and then download the one for Intel 6.x from https://www.plex.tv/downloads/ once done, do the update via SSH?

       

      Regards,

      • That is the one I downloaded and installed intel 6.x from plex.tv.

         

        root@ReadyNAS1:~/apps# wget https://downloads.plex.tv/plex-media-server/1.5.6.3790-4613ce077/plexmediaserver-ros6-binaries_1.5.6.3790-4613ce077_amd64.deb

        converted 'https://downloads.plex.tv/plex-media-server/1.5.6.3790-4613ce077/plexmediaserver-ros6-binaries_1.5.6.3790-4613ce077_amd64.deb' (ANSI_X3.4-1968) -> 'https://downloads.plex.tv/plex-media-server/1.5.6.3790-4613ce077/plexmediaserver-ros6-binaries_1.5.6.3790-4613ce077_amd64.deb' (UTF-8)

        --2017-06-15 17:22:05--  https://downloads.plex.tv/plex-media-server/1.5.6.3790-4613ce077/plexmediaserver-ros6-binaries_1.5.6.3790-4613ce077_amd64.deb

        Resolving downloads.plex.tv (downloads.plex.tv)... 104.20.6.9, 104.20.7.9, 2400:cb00:2048:1::6814:609, ...

        Connecting to downloads.plex.tv (downloads.plex.tv)|104.20.6.9|:443... connected.

        HTTP request sent, awaiting response... 200 OK

        Length: 105334180 (100M) [application/octet-stream]

        Saving to: 'plexmediaserver-ros6-binaries_1.5.6.3790-4613ce077_amd64.deb'

         

        plexmediaserver-ros6-binaries_1 100%[=======================================================>] 100.45M  40.7MB/s   in 2.5s 

         

         

        root@ReadyNAS1:~/apps# dpkg -i plexmediaserver-ros6-binaries_1.5.6.3790-4613ce077_amd64.deb

        Selecting previously unselected package plexmediaserver-ros6-binaries.

        (Reading database ... 40866 files and directories currently installed.)

        Preparing to unpack plexmediaserver-ros6-binaries_1.5.6.3790-4613ce077_amd64.deb ...

        Unpacking plexmediaserver-ros6-binaries (1.5.6.3790-4613ce077) ...

        Setting up plexmediaserver-ros6-binaries (1.5.6.3790-4613ce077) ...

        Adding 'diversion of /apps/plexmediaserver/plexmediaserver_environment to /apps/plexmediaserver/plexmediaserver_environment.orig by plexmediaserver-ros6-binaries'

        Ignoring request to rename file '/apps/plexmediaserver/plexmediaserver_environment' owned by diverting package 'plexmediaserver-ros6-binaries'

        Adding 'diversion of /apps/plexmediaserver/fvapp-plexmediaserver.service to /apps/plexmediaserver/fvapp-plexmediaserver.service.orig by plexmediaserver-ros6-binaries'

        Ignoring request to rename file '/apps/plexmediaserver/fvapp-plexmediaserver.service' owned by diverting package 'plexmediaserver-ros6-binaries'

        Adding 'diversion of /apps/plexmediaserver/logo.png to /apps/plexmediaserver/logo.png.orig by plexmediaserver-ros6-binaries'

        Ignoring request to rename file '/apps/plexmediaserver/logo.png' owned by diverting package 'plexmediaserver-ros6-binaries'

        Created symlink /etc/systemd/system/multi-user.target.wants/fvapp-plexmediaserver.service → /lib/systemd/system/fvapp-plexmediaserver.service.

        Removing 'diversion of /apps/plexmediaserver/plexmediaserver_environment to /apps/plexmediaserver/plexmediaserver_environment.orig by plexmediaserver-ros6-binaries'

        Removing 'diversion of /apps/plexmediaserver/fvapp-plexmediaserver.service to /apps/plexmediaserver/fvapp-plexmediaserver.service.orig by plexmediaserver-ros6-binaries'

        Removing 'diversion of /apps/plexmediaserver/logo.png to /apps/plexmediaserver/logo.png.orig by plexmediaserver-ros6-binaries'

        No diversion 'diversion of /apps/plexmediaserver/config.xml by plexmediaserver-ros6-binaries', none removed.

        Processing triggers for libc-bin (2.19-18+deb8u9.netgear1) ...

         

        Now it doesn't show up in apps on frontview and, it's not started.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More