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ReadyNAS Pro Business Spontaneous Reboots 16779147/19770493
Submitted to the forum in case anyone has any thoughts. This ReadyNAS Pro Business is in a situation where it appears to reboot sporadically. The symptoms are as follows: 1. backup jobs origin...
So, the new box arrived -- thanks very much for that! Unfortunately, it has a different problem. It hangs (freezes) while doing the resync. I have tried this three times -- once with the same array I had with the old box, once with two new Seagate 3TB drives I bought last week to try to diagnose the problems with the old box and once with two older Seagate 2TB drives that are older, but don't have ATA errors.
I guess I'll try again with a few other drives, but I think I will be creating a new case tomorrow. :(
Here are the stats for the two new drives:
I guess I'll try again with a few other drives, but I think I will be creating a new case tomorrow. :(
Here are the stats for the two new drives:
***** Disk SMART log from 2012/10/31 *****
***** Disk SMART log for channel 4 [sda] *****
smartctl 5.42 2011-10-20 r3458 [x86_64-linux-2.6.37.6.RNx86_64.2.4] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net
=== START OF INFORMATION SECTION ===
Device Model: ST3000DM001-9YN166
Serial Number: W1F0WE74
LU WWN Device Id: 5 000c50 052ea2cbf
Firmware Version: CC4C
User Capacity: 3,000,592,982,016 bytes [3.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: 8
ATA Standard is: ATA-8-ACS revision 4
Local Time is: Wed Oct 31 16:27:26 2012 PDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 575) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 255) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x3085) SCT Status supported.
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 119 099 006 Pre-fail Always - 213257008
3 Spin_Up_Time 0x0003 094 092 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 46
5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 069 060 030 Pre-fail Always - 10000500
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 144
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 17
183 Runtime_Bad_Block 0x0032 100 100 000 Old_age Always - 0
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
188 Command_Timeout 0x0032 100 099 000 Old_age Always - 6
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 059 057 045 Old_age Always - 41 (Min/Max 41/43)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 11
193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 46
194 Temperature_Celsius 0x0022 041 043 000 Old_age Always - 41 (0 24 0 0 0)
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 134780368715901
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 266911830671573
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 128153686178861
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed without error 00% 143 -
# 2 Short offline Completed without error 00% 143 -
# 3 Short offline Completed without error 00% 142 -
# 4 Short offline Completed without error 00% 141 -
# 5 Short offline Completed without error 00% 141 -
# 6 Short offline Completed without error 00% 53 -
# 7 Short offline Completed without error 00% 43 -
# 8 Short offline Completed without error 00% 40 -
# 9 Short offline Completed without error 00% 39 -
#10 Short offline Completed without error 00% 29 -
#11 Short offline Completed without error 00% 22 -
#12 Short offline Completed without error 00% 15 -
#13 Short offline Completed without error 00% 15 -
#14 Short offline Completed without error 00% 5 -
#15 Short offline Completed without error 00% 5 -
#16 Short offline Completed without error 00% 0 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
***** Disk SMART log for channel 6 [sdb] *****
smartctl 5.42 2011-10-20 r3458 [x86_64-linux-2.6.37.6.RNx86_64.2.4] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net
=== START OF INFORMATION SECTION ===
Device Model: ST3000DM001-9YN166
Serial Number: W1F0XAJQ
LU WWN Device Id: 5 000c50 052ee742c
Firmware Version: CC4C
User Capacity: 3,000,592,982,016 bytes [3.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: 8
ATA Standard is: ATA-8-ACS revision 4
Local Time is: Wed Oct 31 16:27:31 2012 PDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 592) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 255) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x3085) SCT Status supported.
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 102 099 006 Pre-fail Always - 4841304
3 Spin_Up_Time 0x0003 094 092 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 14
5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 066 060 030 Pre-fail Always - 3800173
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 53
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 14
183 Runtime_Bad_Block 0x0032 100 100 000 Old_age Always - 0
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
188 Command_Timeout 0x0032 100 099 000 Old_age Always - 1
189 High_Fly_Writes 0x003a 096 096 000 Old_age Always - 4
190 Airflow_Temperature_Cel 0x0022 061 058 045 Old_age Always - 39 (Min/Max 38/40)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 9
193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 14
194 Temperature_Celsius 0x0022 039 042 000 Old_age Always - 39 (0 20 0 0 0)
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 142730353180725
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 164790645897131
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 28888824079096
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed without error 00% 53 -
# 2 Short offline Completed without error 00% 53 -
# 3 Short offline Completed without error 00% 52 -
# 4 Short offline Completed without error 00% 51 -
# 5 Short offline Completed without error 00% 51 -
# 6 Short offline Completed without error 00% 0 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
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