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Forum Discussion
ReadyNAS Pro Pioneer -- thought I was out of the woods -- dual disk dead recovery -- shares gone
ReadyNAS Pro Business Edition (X-RAID2), RAIDiator 4.2.31 Bought the pro pioneer empty and filled it with 1.5 Gb Barracudas a long time ago. Was getting lots of SMART error on disks 1 and 3 a few...
Cloning is often helpful, but since bad sectors can't be transferred it often does result in file system corruption. RAID redundancy can't fix it, since it can't determine what sector in the stripe is bad. You likely would have been better off cloning the healthier disk, and booting up the NAS w/o the sickest. But its too late to change that now.
Info on Netgear's Data Recovery Service is here: https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service
Since the drives are essentially linux based, have you taken them out of the unit and mounted them all in a computer? There may be a way to recover the data more easily this way, even if it is just to copy it all to another drive.
For the life of me, I can't seem to find a phone number or email link to contact the tier 3 data recovery servcie. I turned off the NAS because of other pressing matters ( names Laura and Delta ) , but now have time to try and get me data back.
Anyone have a direct number or email ??
thanks in advance
dale
Shadowboxr wrote:For the life of me, I can't seem to find a phone number or email link to contact the tier 3 data recovery servcie. I turned off the NAS because of other pressing matters ( names Laura and Delta ) , but now have time to try and get me data back.
Anyone have a direct number or email ??
I don't. One of the mods ( JohnCM_S or Marc_V ) should be able to assist. Try sending them a private message (PM) using the envelope icon in the upper right of the forum page.
Thanks!!!
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