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stivostenberg's avatar
Jul 31, 2016
Solved

ReadyNAS Recovery

I understand I have run into a common problem.  The power supply on my RND4210 went dead,  and now I cannot access the data on my drives.  Apparently Netgear discontinued support,  and has no spare parts.   Also apparently,  there is no way to move the drives to a newer Netgear NAS and recover the data.  The point of a NAS is to have a system with redundant drives in case of failure, but it appears the Netgear power supply is not reliable and burnouts are common so no matter how redundant the drives are, a single point of failure can lose all your data.
  To further complicate the situation,  Netgear used a non-standard pinout on the power, so you cannot use an off the shelf power supply.  I would be more than happy to rewire a power harness to power the NAS and recover my data. I dont care if the power supply fits in the chassis or not.  I found references on the Internet saying this could be done,  but I cannot find instructions on how to do so.  My only other option is to buy a power supply from England and ship to the US.  The cost to do so is 1/2 the cost of the original NAS.
  Asking if anybody can provide instructions to rewire a standard powersupply to a Netgear NAS.  i have 4 terabytes of backups to recover, and I dont want to waste money.

P.S.  Another great option would be a conversion harness to plug from a standard power supply to the NAS.
  

  • StephenB's avatar
    StephenB
    Jul 31, 2016

    The pinout diagram you are looking for is here: http://www.readynas.com/download/archive/pdf/ReadyNAS_PSU_pinout.pdf  You can modify an extender cable instead of changing the actual PSU cable.  The problem with that approach is getting all the cables to fit back into the NAS chassis.

     

    With Netgear Support help, you can also mount the volume in a new NAS, so you can copy the data off to some other storage.

     

    The volume can also be mounted in a standard x86 linux system (including a PC using a linux boot CD): http://home.bott.ca/webserver/?p=306

     

    Finally, some users have had good look using ReclaiMe for data recovery (which is freeware), so that might also be able to access the data on the disks.  http://www.freeraidrecovery.com/

     

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