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Forum Discussion
CareyZ
Nov 02, 2018Aspirant
ReadyNAS RND2000 v1 cannot boot. System Check completes. Starts Quota Check. Then Device not found
ReadyNAS RND2000 v1 cannot boot.
System Check completes. Starts Quota Check. Then Device not found error from RAIDar (Windows)
First I am NOT new to Readynas. Obviously this is an OLD unit w...
StephenB
Nov 02, 2018Guru - Experienced User
Did you try using the boot menu to skip the volume checks? See pages 15-16 here: http://www.downloads.netgear.com/files/GDC/RND2110/Duov1_NV+v1_HW_en_06Dec11.pdf If this works, I suggest updating your backup right away. Don't write more data to the volume until after that is taken care of.
If you need to extract the data, then another option is to try connecting disk 1 to a Windows PC. The PC doesn't support the ext file format, but there is a freeware utility that can access the data - R-linux for windows ( https://www.r-studio.com/free-linux-recovery/ ).
Note the v1 NAS use a somewhat unusual RAID organization - they use a dedicated parity disk, and volume information is in an unpartitioned area of the disk. That still applies to your duo, even though it is using RAID-1 mirroring. So R-linux for windows can't extract data from the C volume on the "parity" disk. That's usually disk 2 - but in some cases it ends up being disk 1. So if you don't see the data on disk 1, it is worth looking on disk 2 (just in case).
CareyZ
Nov 06, 2018Aspirant
First many thanks for your helpful suggestions. I will try those options to skip disk checks etc and see if I can at least access and backup my data.
Also wanted to share a bit more troubleshooting info after many attempts to boot...
On startup
File system check completes
Quota Check
Then System Starting...
Then Error
So while it takes a while it does seem to get beyond the disk check stage.
But then the system cannot complete startup.
- StephenBNov 06, 2018Guru - Experienced User
Does RAIDar give you any clues on what the error is? https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar
- CareyZNov 07, 2018Aspirant
Sorry there's no specific error message or code that I have been able to find.
This is part of the frustration!
Raidar shows the checking sequence then finally
System Starting...
Then without error code or anything it goes straight to the message:
RAIDar could not find any NETGEAR storage on your network. Check that your storage device is powered on and connected correctly. For more help, visit http://my.netgear.com.
So no error code. No way to login or see the logs or anything.
Just this frustrating failed startup loop.
Also frustrating that during this checking period clearly Raidar can "find" the NAS but then it suddenly cannot.
Possible to Ping it and get a response. But raidar cannot "find" nor can you login via browser (again not found)
- StephenBNov 07, 2018Guru - Experienced User
This all sounds like the system on the disks is crashing towards the end of the boot process. One possibility is that the memory might have failed in the NAS. It's also possible that something is wrong with one the disks (either a hardware failure, or corruption of the file system).
If you have data you need to extract, then the next step is to remove disk 1 from the NAS, connect it to a Windows PC, and offload the data using R-linux for Windows ( https://www.r-studio.com/free-linux-recovery/ )
After you've removed disk 1, try booting with only disk 2 (keeping it in slot 2). If that works, you can immediately offload the data from disk2. Don't write more data to the NAS, and don't reinsert disk 1 until the data is safe.
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