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Forum Discussion
AvicoAV
Dec 06, 2018Follower
ReadyNAS Supported External Drives?
Hi all! I had a WD MyPassport 3TB that worked on all three USB ports at one point and then it stopped working. I read some posts about formatting the WD and trying again. I’ve formatted it in every...
Marc_V
Dec 06, 2018NETGEAR Employee Retired
Hi AvicoAV
Welcome to the Community!
It is possible that there is an issue with your WD Passport already causing it not to be read in the NAS or PC. It will be better if you can check your external drive with the Manufacturer provided software for testing like the WD Lifeguard to confirm if it has issues.
External USB Drives should be supported, it is recommended that USB drives should have BTRFS, EXT2/3, FAT32 or NTFS format.
Hope this helps!
Regards
- StephenBDec 06, 2018Guru - Experienced User
Also, I suggest powering it externally (not using the USB port for power).
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