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jaarts's avatar
jaarts
Aspirant
Nov 13, 2020

Readynas ultra 2 no longer accessible

Hi,

 

I have a Readyanas Ultra 2 (RNDU2000) which worked fine till yesterday. I wanted to change some share permissions when the problems started. I wanted to change some rights for the ftp connection and when I accepted the changes, all standard file protocols where turned off. I tried to turn them back on but after accepting the changes they were turned off again. This was not only the case with the file protocols but every change I made and accepted was after reloading back to the old setting. I thought restarting the NAS should maybe help but even that was not working through the web interface. So finally I turned the NAS off with pushing twice the button on front of the NAS and restarted it.

 

This also didn’t help and after a while trying a restarted the NAS again. After that I couldn’t reach it anymore with the browser. I started RAIDar which found the NAS but on the default IP adres of 192.168.168.168 but even when I changed my network setting to the same range, I could not connect to the NAS. RAIDar shows that everything should be fine, but I can’t reach it by browser and can’t access my data on it.

 

Is there anything a can try to get the NAS back running normal again?

5 Replies

  • This sounds like it could be a full OS partition.

     

    What firmware are you running?

    Do you have a backup of the data?

    • jaarts's avatar
      jaarts
      Aspirant

      I'm running on firmware 4.2.27

       

      I did regularly make  a backup to an external USB drive, but that drive died last week so i lost t backups.

      I was trying setting up a new backup while this happend..

       

      Is there a way to clean up the os partition without losing data?

      • StephenB's avatar
        StephenB
        Guru

        jaarts wrote:

         

        Is there a way to clean up the os partition without losing data?


        One thing to clarify:  It sounds like a full OS partition to me, but of course the only way to be certain is to look at it.

         

        The OS partition can be cleaned if you access the NAS via tech support mode - that requires reasonable knowledge of linux commands.  Netgear paid support can do that remotely (and you could ask for per-incident support).

         

        Another option is to connect one of the drives to a PC (either Windows or Mac), and see if R-linux for Windows can see the files:  https://www.r-studio.com/free-linux-recovery/  If it doesn't, then try the demo version of R-Studio.  That would let you offload the files to another USB drive, and then simply do a fresh factory install on the NAS.

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