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Forum Discussion
ReadyNAS Ultra 6 doesn't boot - Stuck on "ReadyNAS" prompt screen
I just got me a Nasready ultra 6 from a mate, booted nice when he showed it to me and everything worked, but when i booted it at home I got stuck on the Readynas logo, I cant access boot menu, tried ...
Yeah everything looks nice, even took it out and back.
My thought is that when we started it the first time it might have started updating or something and when we turned it of something happend.
Raidar cant see it, cant find it on network cause it's stuck on boot...
When I read about it I found many who have the same issue, VPD file was currupt.
If all you did was transport the unit (no OS update), then it's unlikely the vpd file somehow became corrupted. A hardware issue is more likely and, since you've checked the RAM, the next suspect is the power supply. The power supply puts out multiple voltages and all the NAS needs to display "ReadyNAS" is the 5V, and that doesn't even need to be very well regulated.
If you have a "spare" ATX12V power supply (could be one you "borrow" from a PC), you can use it external to the NAS in place of the internal one just to see if that fixes it. The power supply is a usual candidate for this problem given the age of the unit, and is fortunately one of the few components with a generic replacement available.
You can do the "paper clip test" of the power supply if you like (Google it) and you have a voltmeter, but it's very unreliable to test a power supply under no load.
When we first started it up at my mates house it worked like I said fine, but it havent been used for a long time so my thoughts are that it started an update and something went wrong when I turned it off...
And had a nice package for the nas during the ride here so nothing could have happend.
Did check with a other atx and nothing new, still only readynas symbol at startup 😞
just feels insane to make a product that cant be restored if something wrong happends.
Maybe try powering it up diskless, and see if you get "no disks" on the LCD display.
no change with 1 2 6 or 0 discs 😞
Tharios wrote:just feels insane to make a product that cant be restored if something wrong happends.
And what makes you think it can't? You haven't even determined what is wrong with it. All it takes for the NAS to display "ReadyNAS" is 5V power -- the CPU doesn't even have to be running -- so there are a lot of possibilities, most of them hardware, which can be damaged in transit. You found a post with one possible cause and have jumped to a conclusion way too fast. You do realize your NAS is >10 years old, right? That's why the power supply is more often the cause than anything else, but you say you've tried another and that didn't fix it. BTW, I do hope you connected the ATX supply to the main connector and the SATA backplane. Assuming yours is an Ultra6, not an Ultra6Plus, it doesn't use the 4-pin CPU power connector.
In addition to trying to boot without the drives, another thing to see is whether or not you can boot to the boot menu (which does not require a valid vpd file). See How-do-I-access-the-boot-menu-on-my-ReadyNAS-Ultra-6-Ultra-6-Plus-Pro-6-Pro-Pioneer-or-Pro-Business-Edition. If you can, run the RAM test. If that passes and there is nothing on the drives that you care about, then do a Factory Default with the drives installed (doing it without them does nothing).
Note that loss of the vpd file we've seen here in the forum only occurs on a legacy machine (like your Ultra6) upgraded to OS6 (which is unsupported by Netgear on legacy hardware), and then much more often on OS 6,10.x. So if that is your issue, and I still doubt it is unless something more happened than you realize, it actually does make sense if you do something not recommended nor supported by the manufacturer and don't take appropriate precautions (I have a post in the forum on how to back up the vpd file in case OS6 does corrupt it), that something unrecoverable might happen. Machines that ship with OS6 don't use the vpd file, BTW.
Think I just got pissed at this cause it first worked an got happy to set it up, nothing works and spend hours on trying to access it, kinda took my happiness away 😛
But i hope im wrong about it!
Na not just one, found several across the web. and I know it's an old unit but when it worked afew hours before it makes no sense for me that this happend now.
Can't access any mode, tried to press reset for several minutes, both with discs and without.
Very greatful for all the help about this
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