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ReadyNAS Pro RNDP6000 hangs on "ReadyNAS" prompt.
I have a ReadyNAS Pro RNDP6000 that was working just fine. I was having issues getting to iSCSI and so I rebooted it through the web intefrace. Since going down, it has never been able to restart. When I turn it on, I get the display saying "ReadyNAS", but it never gets passed that. I tried entering the bood menu, but it also hangs in exactly the same place. I did find, however, that if I remove all 6 disks, I am then able to boot up into the Boot Menu. At this point I have only run a memory check which seems fine.
Reading other articles, the closest I found was saying its likely an issue with the 12V line on the power supply. I have tried hooking it up to an external powersupply, but this also has exactly the same problem, so I'd be grateful for any other suggestions for things that I could try.
Referenced Aritcal is https://community.netgear.com/t5/ReadyNAS-Storage-Apps-Old-Legacy/RNDU6000-doesn-t-boot-Stuck-on-quot-ReadyNAS-quot-prompt-screen/m-p/1602700
For now I will look for the VGA cable referenced and see if that helps.
The ability to boot with the drives removed went a long way toward saying it was not the power supply or any other hardware issue. While the NAS will say "ReadyNAS" with just 5V good from the supply, there are lots of other things that can keep it from booting. But yours seems to be a software issue. You could just try a USB recovery, or you can put a spare drive in the unit and see if it creates a useable volume. If it does, then the flash memory is also fine.
Unfortunatly, a booting OS4.2.x system shows little on the monitor and does not end with a prompt where you can log into the console. You can install the VGA cable to see if it's a BIOS problem, but I don't think it is.
If booting with a spare drive creates a useable system, you could try booting with each combination of just 5 drives in case one is pulling down everything. Unfotuntely, the Pro6 does not have a read-only boot mode, which is best to use in this situation until you find the right combination of drives that will work.
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Welcome to the Community!
What firmware is running on your Pro 6? Have you tried doing USB Boot recovery?
If you have isolated the issue on the Power Supply, I suggest booting the NAS on Tech Support mode while the disks are out and reinsert them after. Contacting Support for assistance would be the option if USB Boot won't resolve the issue.
Also, it's best if you can check on your disks if there are any errors.
If you are running OS 6 you may want to check this guide on doing USB Boot recovery
For OS 4.2 please check this one
Hope this helps!
Regards.
I am not sure if there is a way for me to see the firmware revision anywhere from the boot menu on my broken device. If my notes are up to date, then it is running RAIDiator 4.2.28
I think the fact that I have the same issue with both power supplies rules that out as the issue.
I'll take a look at the USB Boot Recovery tool you suggest for 4.2. Thanks for that tip! It looks promising.
I am also considering recovering the data first directly from the disks which looks like it may be possible with something like R-Studio or Reclaime. I get nervous messing with the Readynas software in case it decides to reinitialise the disks or something. I would love to hear of anyone managing to recover XRaid data which includes cifs/afs and iSCSI partitions.
I've ordered a VGA Header now as well which seems like a useful thing to have. These are sure hard to find on amazon, but I managed to get this link from the artical titles "VGA Header for my Pro 6 RNDP6000". Now just wonderind it a USB keyboard will work.
I suggest testing the disks with vendor tools in a Windows PC (Lifeguard for Western Digital, Seatools for Seagate).
Normally the system will boot from disk 1, so test that one first.
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