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Forum Discussion
BorisMM
Nov 27, 2020Aspirant
ReadyNas Volume inactive or dead
Sory of my english. I have a RN214 and RAID 10 encryptynt, after restart NAS say Volume is Inactive or Dead. Please Help msdata.log Personalities : [raid0] [raid1] [raid10] [raid6] [raid5] [r...
- Dec 01, 2020
Thx, I can recover my data.
Solution
1. Do image my btrfs, comand dd on terminal.
2. Mount image, program OSForensiks
3. Recovery lost data. Reclami file recovery or Recovery explorer profesional. Recovery explorer best result.
StephenB
Nov 27, 2020Guru - Experienced User
Please don't post your logs publicly - there is some privacy leakage. I've redacted your download link.
Do you have a backup of the data?
There are btrfs errors on the volume that are preventing it from being mounted:
Nov 27 10:01:59 SERVER_DB kernel: BTRFS: device label 568ac913:DATA devid 1 transid 872625 /dev/dm-0 Nov 27 10:02:00 SERVER_DB kernel: BTRFS info (device dm-0): setting nodatasum Nov 27 10:02:00 SERVER_DB kernel: BTRFS info (device dm-0): has skinny extents Nov 27 10:02:00 SERVER_DB kernel: BTRFS error (device dm-0): bad tree block start 7909885094943733730 17950356111360 Nov 27 10:02:00 SERVER_DB kernel: BTRFS error (device dm-0): bad tree block start 7909885094943733730 17950356111360 Nov 27 10:02:00 SERVER_DB kernel: BTRFS warning (device dm-0): failed to read tree root Nov 27 10:02:00 SERVER_DB kernel: BTRFS error (device dm-0): bad tree block start 7909885094943733730 17950356111360 Nov 27 10:02:00 SERVER_DB kernel: BTRFS error (device dm-0): bad tree block start 7909885094943733730 17950356111360 Nov 27 10:02:00 SERVER_DB kernel: BTRFS warning (device dm-0): failed to read tree root Nov 27 10:02:00 SERVER_DB kernel: BTRFS error (device dm-0): bad tree block start 14399094478400985867 17950316724224 Nov 27 10:02:00 SERVER_DB kernel: BTRFS error (device dm-0): bad tree block start 14399094478400985867 17950316724224 Nov 27 10:02:00 SERVER_DB kernel: BTRFS warning (device dm-0): failed to read tree root Nov 27 10:02:00 SERVER_DB kernel: BTRFS error (device dm-0): bad tree block start 11221268990985196159 17950313840640 Nov 27 10:02:00 SERVER_DB kernel: BTRFS error (device dm-0): bad tree block start 11221268990985196159 17950313840640 Nov 27 10:02:00 SERVER_DB kernel: BTRFS warning (device dm-0): failed to read tree root Nov 27 10:02:00 SERVER_DB kernel: BTRFS error (device dm-0): bad tree block start 16618288268865450296 17950312431616 Nov 27 10:02:00 SERVER_DB kernel: BTRFS error (device dm-0): bad tree block start 16618288268865450296 17950312431616 Nov 27 10:02:00 SERVER_DB kernel: BTRFS warning (device dm-0): failed to read tree root Nov 27 10:02:00 SERVER_DB kernel: BTRFS error (device dm-0): open_ctree failed
You could engage Netgear paid support for data recovery: https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service
If you have linux skills, you could also use ssh and attempt to repair it yourself.
BorisMM
Nov 27, 2020Aspirant
How i can get Netgear paid support for data recovery ?
- StephenBNov 27, 2020Guru - Experienced User
BorisMM wrote:
How i can get Netgear paid support for data recovery ?
You should be able to get it by raising a support request through my.netgear.com.
The mods ( JohnCM_S and Marc_V ) should be able to assist you if you can't find it there.
- BorisMMDec 01, 2020Aspirant
Thx, I can recover my data.
Solution
1. Do image my btrfs, comand dd on terminal.
2. Mount image, program OSForensiks
3. Recovery lost data. Reclami file recovery or Recovery explorer profesional. Recovery explorer best result.
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