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Solved
ReadyNasRN10200
2 problems - ReadyNasRN10200:
Trying to switch on ReadyCloud in Admin Page and it has an error message saying - I've tried rebooting too:
Also I am trying to share a folder with another user - they set up an account but it keeps saying the following error message - I've tried everything including registering etc. as listed below - I have tried adding another user to share the folder with using another email address and that works fine - I think when he set up the account it didn't correctly configure - is there a way to delete this email account and start again? Any other ideas why he can't view any folders once logged in? Thanks
Thanks
A-Space wrote:
When enabling ReadyCloud, NAS should not be integrated to AD - how can I check this please?
By default, the NAS doesn't use AD - and generally you would know if you have it set up this way.
You can check it via the web ui - select the "accounts" tab, and then click on "authentication". If "access type" is set to "local users" you are not using Active Directory.
28 Replies
Hello A-Space,
The screenshot is too small or blurry that I cannot read the message.
Please make sure that you do not use the same email address on local users and ReadyCloud user whether it is a ReadyCloud account that has admin rights or just an invited ReadyCloud account user. It is because all account, local user and ReadyCloud users will have their own home (personal) folder that will be named as user's account name.
When enabling ReadyCloud, NAS should not be integrated to AD and should also have active Internet connection.
Regards,
Also, what firmware are you running?
Thanks - checked - latest firmware - one problem has been solved - I haven't solved the problem of being able to turn one of the Nazdrives to work on readycloud. I keep getting this error message (please see screenshot attached) - I will try again to resolve this afternoon. Any pointers would be appreciated.
Thanks - one problem has been solved - I haven't solved the problem of being able to turn one of the Nazdrives to work on readycloud. I keep getting this error message (Something is preventing the ReadyNAS from connecting to the ReadyCloud server. Please reboot your ReadyNAS and try again) - I have done this. Once I have tried to turn readycloud ON in the admin settings, I enter email and password and received this error message - tried rebooting NAS, computer and internet connection - still no luck - and waiting / trying for the last few days.
Hi Jenn
I have checked the internet connection - all ok ....When enabling ReadyCloud, NAS should not be integrated to AD - how can I check this please? Tried to find an unable.
Thanks
Andrea
A-Space wrote:
When enabling ReadyCloud, NAS should not be integrated to AD - how can I check this please?
By default, the NAS doesn't use AD - and generally you would know if you have it set up this way.
You can check it via the web ui - select the "accounts" tab, and then click on "authentication". If "access type" is set to "local users" you are not using Active Directory.
- I haven't tried this, please could you explain how to do, thanks
A-Space wrote:
I haven't tried this, please could you explain how to do, thanksThe details are different for each router model - you can try googling "port forwarding" with your router model and see what comes up. Maybe also let us know what router you have.
Overall, the process involves
- - use a local IP address for the NAS, so it always gets the same one. The best way to do this is to use DHCP in the NAS itself, and reserve the address in the router. Most routers have this feature - some call it "address reservation", others call it "ARP binding".
- -then forward port 6300 in the router to that local IP address.
Checked all this was in place - was all ok. Somehow it asked me to input 'FACTORY' to continue - I should have realised it was a reset... anyway it's wiped everything and now it works with readycloud. Luckily all the data is backed-up on the second one so I will have to bring it to The Netherlands when I return in 2 weeks and copy the data over. I think I will leave them in the same location until I have figured out how to use them better! I may need your help again in 2 weeks to configure the backup process to work again since I think it wiped all the settings! Thanks for trying to help :))
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