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Forum Discussion
Remove inactive volumes to use the disk. Disk 1,2,3.
Hi,
My Disk 1 of 3 was degraded (4 TB Western Digital Red - made for NAS drives). After defrag and balancing to no avail - after a short while (an hour or two) the web inteface was unreahable, however the disk was available in filesharing. After that I did a reboot and then I got the message where the webinterface was ok again but "remove inactive disk 1,2,3" They disks are now all unmounted and red on the web-interface (green light, though).
What should I do?
BR
Jakob
2 Replies
Hello Hans-Jakob,
It appears the issue you have described requires assistance from the engineers and/or higher tier who can remote in to the NAS and fix this from the backend. I suggest creating chat support case so our chat support team can help escalate the case.
Regards,
Marty_M
NETGEAR Community TeamHello Hans-Jakob,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Marty_M
NETGEAR Community Team
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