NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Vyper007's avatar
Vyper007
Aspirant
May 22, 2012

Risky Maneuver ?

OK so I've got a Readynas Ultra 6+ and in there I've got the following

6x Seagate 2TB drives
Model : ST2000DL003

I bought the NAS and the drives back in Sept and since then I've had 3 hard drive failures in the NAS, the first two I sent back to Amazon for replacement (despite me thinking they were actually fine) however my third drive failure which happened 2 nights ago I decided to test, I attached it to my Mac and decided to give it a test with drive genius, after repartitioning it using Disk Utility. I ran a bad sector scan and it found nothing. So I thought what the hell and removed the partition table on the drive and put it back in the NAS, the NAS has now rebuilt the disk again and hey presto everything seems to be working again. I've done a SMART check from within the NAS and I get the following details back


SMART Information for Disk 6

Model: ST2000DL003-9VT166
Serial: 5YD4J1ZW
Firmware: CC32
SMART Attribute
Spin Up Time 0
Start Stop Count 494
Reallocated Sector Count 0
Power On Hours 8189
Spin Retry Count 0
Power Cycle Count 16
Runtime Bad Block 0
End-to-End Error 0
Reported Uncorrect 0
Command Timeout 1
High Fly Writes 0
Airflow Temperature Cel 27
G-Sense Error Rate 0
Power-Off Retract Count 9
Load Cycle Count 494
Temperature Celsius 27
Current Pending Sector 0
Offline Uncorrectable 0
UDMA CRC Error Count 0
Head Flying Hours 3612067500819
Total LBAs Written 2206808489
Total LBAs Read 1932480794
ATA Error Count 0


So what gives, is the drive knackered and I'm just on borrowed time, is my Readynas faulty and its reporting perfectly good disks as dead, or is there another explanation, I know I'm getting pretty sick of dead disk reports so what gives ?. All suggestions welcome

3 Replies

Replies have been turned off for this discussion
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Were you seeing SMART errors on this drive were you seeing before?
  • No, but I just thought I'd add that SMART info to see if it'd give any clues as to why my NAS keeps failing my disks seemingly for no good reason, ultimately what I'd like to know is how do I determine why my NAS thought the disk was dead ?, how do I find out that info ?.
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    I have read reports on the forum recently that there is an issue with the drive firmware that SeaGate has recently admitted. This may be related.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More