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Forum Discussion
brandxlb
May 26, 2020Aspirant
RN 214 external USB HDD keeps disconnecting
Recently the external Seagate Desktop Backup 6TB USB HDD I use for backing up the RN214 (firmware 6.10.3) keeps apparently randomly disconnecting and then reconnecting. I've changed USB leads and s...
Marc_V
May 26, 2020NETGEAR Employee Retired
Welcome to the Community!
I would assume this is happening on all USB ports available on the RN214. Was the external storage formatted on the NAS? There might be an issue with the USB ports if all external storage connected are experiencing the same issue even when you changed the cable.
Contacting Support if your RN214 is still under HW warranty might be best.
HTH
brandxlb
May 27, 2020Aspirant
Unfortunately warranty expired back in January....
Formatted as EXT4 on the NAS
When it connects, backups run ok...
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