NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Goldie1980
Jul 02, 2022Aspirant
RN102 Firmware 6.10.7 problem
Hello everyone, I recently bought a second hand RN102 Readynas which was bricked when i bought it but it was £25 with 2 x 1TB disks so too good to turn down. I realise this is an old NAS and rea...
Goldie1980
Jul 03, 2022Aspirant
Thank you for the reply StephenB
That is correct. Any power down either through the graceful shutdown or the power off at mains i have to redo the USB recovery process. If i leave the NAS powered on it is fine.
I tried the close down using the admin UI and then tried to start up from there too and the same result and it is very odd. I assume there is a small amount of internal memory the OS is saved to which is uses to boot from and this isn't working as intended (this probably shows my lack of actual knowledge).
Thank you for your help.
StephenB
Jul 03, 2022Guru - Experienced User
Goldie1980 wrote:
I tried the close down using the admin UI and then tried to start up from there too and the same result and it is very odd.
Just to make sure we are both talking about the same thing...
I am wondering if the restart control behaves the same way. That doesn't turn off power, it just reboots the NAS.
Also, did this problem begin right after you installed 6.10.7? If so, do you remember what you were using before?
Goldie1980 wrote:
I assume there is a small amount of internal memory the OS is saved to which is uses to boot from and this isn't working as intended (this probably shows my lack of actual knowledge).
There is internal flash. The USB recovery process that you are using on power-up rewrites that flash. So it is possible that the flash is failing. Unfortunately, that is not repairable.
But this is just a theory at this point. Sandshark or someone else here might have some other thoughts on what is happening.
- SandsharkJul 03, 2022Sensei
The USB recovery is supposed to end with the unit shutting down. Since it's not, I'm wondering if there is anything else that's not being accomplished that's the issue.
- Goldie1980Jul 03, 2022Aspirant
Thank you Sandshark and StephenB,
I think it is my poor explaining. Once i have flashed the operating system it does shut down and when i restart the first time it will detect both hard drives and boot normally. It is subsequent shut downs of the NAS where the problem starts and i have to then repeat the process.
Providing i do not shut down the NAS at all then it will work with no issues so i am flummoxed.
StephenB - i tried the restart option as you suggested and it does the same thing. The only lights are the power and backup buttons quick flashing constantly and the Act light on but solid with no blinking.
I can't seem to get in to the option section by pressing and holding the reset button on the back and the backup button either. Could the option for a full factory restore on the admin UI system tab work?
I have all the data backed up somewhere else anyway.
- StephenBJul 03, 2022Guru - Experienced User
Goldie1980 wrote:
I can't seem to get in to the option section by pressing and holding the reset button on the back and the backup button either.
Unfortunately, that's also a clue that the flash memory is corrupted.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!