I have a RN102, and since updating to 6.10.x, I've received three emails, that are exactly the same, to the same email address, every time an alert is triggered. How can I stop these excess emails being sent?

Could someone please tell me in which linux directory the alert settings are stored. I'm hoping I might be able to find the source of the problem there, and fix it.

jeremy-m wrote: Could someone please tell me in which linux directory the alert settings are stored. The alert email addresses are stored in /etc/frontview/alert.conf

StephenB wrote:jeremy-m wrote:Could someone please tell me in which linux directory the alert settings are stored. The alert email addresses are stored in /etc/frontview/alert.confThanks for the information. Does the following look like a correct configuration for /etc/frontview/alerts.conf? email!!from_address <user> <user> <user> <user> <user> <user> <user> alert_contact,, where from_address, <user> & alert_contact are all email addresses.

jeremy-m wrote: Does the following look like a correct configuration for /etc/frontview/alerts.conf? email!!from_address <user> <user> <user> <user> <user> <user> <user> alert_contact,, where from_address, <user> & alert_contact are all email addresses. I have two email alert addresses set up. alert.conf has email!!from_address alert_contact,, from_address is the account used to send the alert (which of course also receives it) - xxx@yahoo.com in my setup, alert_contact is the email address I want to receive it on - yyy@gmail.com in my case. If you see duplicates in the list, that likely is the problem.

StephenB wrote:jeremy-m wrote:Does the following look like a correct configuration for /etc/frontview/alerts.conf? email!!from_address <user> <user> <user> <user> <user> <user> <user> alert_contact,, where from_address, <user> & alert_contact are all email addresses. If you see duplicates in the list, that likely is the problem.Agreed. How do I get the required privileges, to remove the duplicate <user> entries in /etc/frontview/alerts.conf, via SSH?

RN102 sending duplicate alert emails to the same address

16 Replies

jeremy-m
Aspirant
Jun 19, 2022
Could someone please tell me in which linux directory the alert settings are stored.

I'm hoping I might be able to find the source of the problem there, and fix it.
- StephenB
  Guru
  Jun 19, 2022
  jeremy-m wrote:
  
  Could someone please tell me in which linux directory the alert settings are stored.
  
  The alert email addresses are stored in /etc/frontview/alert.conf
  - jeremy-m
    Aspirant
    Jun 19, 2022
    StephenB wrote:
    jeremy-m wrote:
    Could someone please tell me in which linux directory the alert settings are stored.
    
    The alert email addresses are stored in /etc/frontview/alert.conf
    Thanks for the information.
    
    Does the following look like a correct configuration for /etc/frontview/alerts.conf?
    
    email!!from_address <user> <user> <user> <user> <user> <user> <user> alert_contact,,
    
    where from_address, <user> & alert_contact are all email addresses.

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RN102 sending duplicate alert emails to the same address

16 Replies

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