Forum Discussion

Aspirant

Aug 17, 2017

Solved

RN102 TFTP_REQ

Hi, I've been running my RN102 for a few years with no trouble. It prompted me for a FW update to 6.8.0 so I said ok. Now the unit appears to be stuck in boot and when I run RAIDar the status sa...

Installation & Upgrade

mdgm-ntgr
Mar 22, 2018
Looks like the internal flash in this unit may be failing.

I created a smaller filesystem on the internal flash and it looks like this was successful. Please confirm.

Your system has been rebooted back to normal mode.

Marty_M

NETGEAR Employee Retired

Aug 23, 2017

Hello yycjohn,,

If https://ip.address.of.nas/fwbroker will not work, the concern may require assistance from the engineers and/or higher tier who can remote in to the NAS and fix this from the backend.

Regards,
Marty_M
NETGEAR Community Team

StephenB
Guru - Experienced User
Aug 23, 2017
You might also try disconnecting all your USB devices (including the UPS) and then boot.
- mdgm-ntgr
  NETGEAR Employee Retired
  Aug 28, 2017
  Did these suggestions resolve the problem?
  
  If not you could try booting off USB into a special tech support mode. I can provide instructions on how to do that.
  - mdgm-ntgr
    NETGEAR Employee Retired
    Mar 22, 2018
    Looks like the internal flash in this unit may be failing.
    
    I created a smaller filesystem on the internal flash and it looks like this was successful. Please confirm.
    
    Your system has been rebooted back to normal mode.