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Forum Discussion
RN104 6.4.0 USB Disk becomes unavailable due to NAS Hang.
Just upgraded to 6.4.0. I use a USB Drive as a share on my Network. Since upgrading a few days ago, I have noticed that I intermittently lose access to the USB Drive, and on inspection I see that t...
Hi shredder56,
Welcome to the community!
Thank you for reporting this issue. I would like to know if this happens when an external USB device is connected to your ReadyNAS doing USB backups or file access? If not, is the device working fine or stable? With regard to the USB name format, we may have to run some tests to see if we will have the same name format behavior that was mentioned in your post.
I look forward to your response.
Kind regards,
BrianL
NETGEAR Community Team
A plus one for me on this too..
Since the 6.4.0 my RN104 randomly hangs and requires removal of power to bring it back up.
I have noticed this most when trying to access the external USB drive attached to the rear lower USB port.
The folder structure of the USB drive can be read OK from the web gui, however, trying to expand the tree results in a hang.
From the Web GUI, trying to delete any folders from the USB tree will result in a hang, (espcially if they have a high file count) or the action not completing.
Accessing the USB folder tree from the WEB gui is painfully slow.. However, if the USB drive is network shared, access over the network is instant.
Connecting the USB drive to a windows PC reveals plentiful errors that chkdsk has to repair.. :-(
As a result of the drive renaimng, I had to recreate my backup schedule, however, the backs still don't run, as the NAS has hung up before the back up has run.
Sometimes the USB drive is not detected on NAS reboots.
I've never had a glitch with this until the 6.4.0 update....
Also very concerned that backs don't run now.. So this needs a quick fix..
Same things for me to, but i can't wait until update is on.
I must work, maybe without Netgear.
Since 6.2.2 every update is holy sh***beep**
Sorry i'm angry!
Further to the last post...
After the last lock up, the RN104 no longer shows the USB drive in the System Overview on the webGUI.
However, it does appear in the shares... It is now possible to set file access rights and ownership, but it is not possible to browse the folder structure - it's as if the drive is empty..
The same applies if browsing via a network share.
The drive is perfectly accessible if connected direct to a windows pc via USB - once checkdsk is run, as it looks like the RN104 is corrupting the USB HDD everytime it is connected..
Hi jon_iz & Longisland,
I have sent you guys a PM. Please check your inbox for further instructions.
Kind regards,
BrianL
NETGEAR Community Team
Hi,
I just connect USB drive to either of the two ports and start to use it (I map is as a network drive on my PC). Within a few seconds the whole NAS box hangs. I have to unplug the power cord and reconnect. If I don't connect a USB drive there are no problems.
I logged a case with Netgear and so far have not had any proper answer.
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