NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RN104 6.4.0 USB Disk becomes unavailable due to NAS Hang.
Just upgraded to 6.4.0. I use a USB Drive as a share on my Network. Since upgrading a few days ago, I have noticed that I intermittently lose access to the USB Drive, and on inspection I see that t...
Hello, just joined to add to this discussion because I'm suffering from many of the same frustrations with USB disks as well since updating to 6.40.
I always get the message "An external storage device has been connected but the filesystem is unrecognized" whenever I connect a disk. This happens whether the disk is NTFS or EXT4, and checking for errors reveals no problems.
Backups fail citing permissions errors and the inability to create files or directories, despie being able to easily copy files to and from the USB disk through the admin interface.
Frequently the NAS becomes slow, and even hangs completely when a USB disk is conneted. Without it, everything seems fine.
I hope a solution is forthcoming,because I feel a bit naked without my backups!
Hi toddbooster,
Welcome to the community!
Thank you for sharing the issues that you have encountered. I've sent you a PM for further instructions.
Kind regards,
BrianL
NETGEAR Community Team
Just an update from me...
I am having ongoing dialogue with support, who had pointed the finger at my USB HDD. This has spent the last couple of days doing intensive seagate diagnostics... It cam up clean, allowed my to read/write large files to the HDD on USB, connected to the PC.
Connected it back to the NAS, tried to write to it.... NAS crashed...
It's noted that the file security window for the share is blank, but the network access tab is populated.....
Hi jon_iz,
Thanks for these screenshots and for the update. We will further check this issue and kindly contact our support team to report that your disk is clean through disk diagnostics and it worked fine in your PC.
Kind regards,
BrianL
NETGEAR Community Team
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
