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Forum Discussion

mlupo's avatar
mlupo
Aspirant
Aug 23, 2015
Solved

RN104: Defrag freezes NAS

I have tried to defrag my NAS three times with the same result.  The unit freezes and I am unable to connect to Admin site.  I have to unplug unit and then things work OK.  The log shows that Defrag starts, then only the restart after unit is restarted.  No apps are installed.  Scrubbed a few days ago.

Feature Request & Feedback
  • mdgm-ntgr's avatar
    mdgm-ntgr
    Aug 26, 2015

    What happens if you disable the anti-virus service then try running the defrag again?

3 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Aug 23, 2015

    Please send in your logs (see the Sending Logs link in my sig).

    • mdgm-ntgr's avatar
      mdgm-ntgr
      NETGEAR Employee Retired
      Aug 26, 2015

      What happens if you disable the anti-virus service then try running the defrag again?

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