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Forum Discussion
lawriebuck
Jul 30, 2020Aspirant
RN104 'Fan System in enclosure Internal speed is below threshold. (0 rpm)' message
Hey all, This morning on my RN104 I got the error message "Fan System in enclosure Internal speed is below threshold. (0 rpm)", However the fan is running flat out, sounding almost like a hair dr...
- Jul 30, 2020
It sounds like the tachometer signal from the fan isn't working. Obviously, use warranty replacement if that's an option. Otherwise, hopefully, it's the fan itself and a fairly easy fix by replacing it. If it's the monitor circuit, there's nothing you can do save add a "pad" that lowers the fan speed (but does nothing to correct the NAS's ability to monitor or control the speed).
Sandshark
Jul 30, 2020Sensei - Experienced User
It sounds like the tachometer signal from the fan isn't working. Obviously, use warranty replacement if that's an option. Otherwise, hopefully, it's the fan itself and a fairly easy fix by replacing it. If it's the monitor circuit, there's nothing you can do save add a "pad" that lowers the fan speed (but does nothing to correct the NAS's ability to monitor or control the speed).
- lawriebuckJul 30, 2020Aspirant
Hello Sandshark
Thanks for your suggestion!
Out of warranty unfortunately.
I was hoping it might be a software issue with a software fix, but I'm happy to change out the fan to see if that will fix it.
Can you suggest any other troubleshooting I could do to help me to determine if it is a software or hardware issue?
Regards,
Lawrence
- SandsharkJul 31, 2020Sensei - Experienced User
If you have any old fan you can connect temporarilly to see if it then senses the RPM, that would be good. Otherwise, I don't know of anything without an oscilloscope or frequency counter.
- lawriebuckJul 31, 2020Aspirant
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