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Forum Discussion
BarkingSpider
Apr 19, 2019Aspirant
RN104 Unexpected ReBoot
Hello Community.
I have a RN104 for several years and so far no issues until yesterday. For some unknow reason, it re-booted it's self. I have downloaded the logs and viewed some of the entries, ...
BarkingSpider
Apr 20, 2019Aspirant
Looking further... in the systemd-journal.log I found the following:
Apr 18 12:09:03 TW CRON[4442]: pam_unix(cron:session): session closed for user root
Apr 18 12:13:44 TW systemd-logind[2157]: Power key pressed.
Apr 18 12:13:48 TW systemd-logind[2157]: Power key pressed.
Apr 18 12:13:55 TW systemd-logind[2157]: Power key pressed.
Apr 18 12:13:59 TW readynasd[2984]: The system is shutting down.
Apr 18 12:14:01 TW systemd-logind[2157]: Power key pressed.
Apr 18 12:14:02 TW systemd-logind[2157]: Power key pressed.
Apr 18 12:14:04 TW systemd-logind[2157]: Power key pressed.
Apr 18 12:14:04 TW msmtpq[4523]: mail for [ -C /etc/msmtprc myemail@email.com --timeout=60 ] : couldn't be sent - host not connected
Apr 18 12:14:04 TW msmtpq[4526]: enqueued mail as : [ 2019-04-18-12.14.00 ] ( -C /etc/msmtprc negative.nancy@comcast.net --timeout=60 ) : successful
Apr 18 12:14:05 TW systemd-logind[2157]: Power key pressed.
Apr 18 12:14:07 TW msmtpq[4533]: mail for [ -C /etc/msmtprc myemail@email.com --timeout=60 ] : send was successful
Apr 18 12:14:07 TW systemd[1]: Started /sbin/poweroff.
Apr 18 12:14:07 TW readynasd[2984]: Running timer as unit: run-r3cc53709fcd14252a89fb719b3b36c36.timer
Apr 18 12:14:07 TW readynasd[2984]: Will run service as unit: run-r3cc53709fcd14252a89fb719b3b36c36.service
Apr 18 12:14:18 TW systemd-logind[2157]: Power key pressed.
Apr 18 12:14:49 TW systemd[1]: Started /sbin/poweroff.
In fact, I found sever of the messages for "Power Key pressed". How or what is causing this? Do I have a bad power button? Some internal OS error causing this issue? There was no one around this day to push any button. The other times are:
Apr 18 00:56:37 TW systemd-logind[2157]: Power key pressed.
Apr 18 11:36:52 TW systemd-logind[2157]: Power key pressed.
Apr 18 11:58:16 TW systemd-logind[2157]: Power key pressed.
Apr 18 12:13:44 TW systemd-logind[2157]: Power key pressed.
Apr 18 12:13:48 TW systemd-logind[2157]: Power key pressed.
Apr 18 12:13:55 TW systemd-logind[2157]: Power key pressed.
Apr 18 12:13:59 TW readynasd[2984]: The system is shutting down.
Apr 18 12:14:01 TW systemd-logind[2157]: Power key pressed.
Apr 18 12:14:02 TW systemd-logind[2157]: Power key pressed.
Apr 18 12:14:04 TW systemd-logind[2157]: Power key pressed.
Apr 18 12:14:05 TW systemd-logind[2157]: Power key pressed.
Apr 18 12:14:18 TW systemd-logind[2157]: Power key pressed.
Apr 18 12:23:55 TW systemd-logind[2157]: Power key pressed.
Apr 18 12:27:08 TW systemd-logind[2157]: Power key pressed.
Apr 18 12:42:20 TW systemd-logind[2157]: Power key pressed.
Anyone know why this might have happened?
Retired_Member
Apr 21, 2019Hi BarkingSpider, make sure your external power supply is not directly exposed to sunlight. The time stamps in your excerpts from the logs are all between 12:00 and 15:00 as I can see. Depending on where you are and the sun shining directly on this power supply, that could be a problem, too, even if you are keeping the Nas in the shade.
Kind regards
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