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Solved
RN104 won't power up
My RN104 seems to have powered down overnight (maybe there was a power failure?) but this morning it wont power up. The LAN port is blinking with activity (from the shared switch) but nothing happen...
Quick update, and to close the thread. I received the replacement RN104, and came with 6.2.0. Next steps:
1. Installed scratch disk, and allowed NAS to format and install firmware
2. Upgraded to 6.5.0
3. Powered down
4. Replaced scratch disk with my old disks
5. Powered back on, and all back to normal
6. Chassis informed me of 6.5.1 and upgraded.
Will be shipping the failed chassis on Monday. Thank you.
Hello booboo59,
If the chassis has older FW that might get problems, in that event it is best to contact support and refer to the case number the support expert opened for you so it they will continue with it.
The replacement appears to have been exported to warehouse already. You use Adv. Ground so, I believe that is 3- 4days
Regards,
Quick update, and to close the thread. I received the replacement RN104, and came with 6.2.0. Next steps:
1. Installed scratch disk, and allowed NAS to format and install firmware
2. Upgraded to 6.5.0
3. Powered down
4. Replaced scratch disk with my old disks
5. Powered back on, and all back to normal
6. Chassis informed me of 6.5.1 and upgraded.
Will be shipping the failed chassis on Monday. Thank you.
Hello booboo59,
Great! That's another way if you have a scratch disk to format and install the NAS just to be able to update the FW.
Feel free to post any suggestion and questions about your Netgear product.
Regards,
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